Problem: If you're experiencing a site crash after updating to a new version of Divi 5 while using WPML 4.9, it might be due to a compatibility issue between Divi 5 beta and WPML. The site only works when WPML is disabled. Solution: We recommend checking the Divi 5 and WPML compatibility documentation to stay updated on what is currently supported. Additionally, please downgrade your Divi theme to version 5.0.0-public-beta.9.2 until a hotfix is released by Divi developers to resolve this issue.
If this solution does not apply to your case, or if it becomes outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: When the site is in English, the Slider Revolution functions normally, but when switching to Spanish, only the first slide displays correctly while the second and third slides show a white screen. Solution: We recommend changing the URL structure to 'Different languages in directories' in WPML → Languages → Language URL format. After making this change, please resave the permalinks by navigating to Settings → Permalinks → Save Changes to refresh the rewrite rules properly.
If this solution does not resolve the issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
