Problem: The client is experiencing issues with publishing translations of variable products. The translations are not published automatically and remain as drafts. Instead of seeing the translated variable products, the original language version appears. The client has to manually publish each translation by editing the product and switching languages. Solution: We confirmed that this behavior is the default for WPML and not a bug. WPML does not currently support automatic synchronization of translations for variable products. Each translation must be published manually. We have verified this behavior on a fresh installation with the latest version of WPML and on previous versions as well. If you're experiencing this issue, we recommend manually publishing each translation by editing the product and switching languages.
Please note that this solution might be irrelevant if it's outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.
Problem: Sie möchten, dass Kommentare auf Ihrer Website in allen Sprachversionen angezeigt werden. In der deutschen Version werden sie angezeigt, aber nicht in der englischen Übersetzung. Solution: Aktuell unterstützt WPML diese Funktion nicht direkt. Wir empfehlen Ihnen, das kostenlose Plugin Multilingual Comments WPML zu verwenden, das wir auf einer Testseite erfolgreich getestet haben und das wie erwartet funktioniert.
Falls diese Lösung für Sie nicht relevant ist, weil sie veraltet ist oder nicht auf Ihren Fall zutrifft, empfehlen wir Ihnen, ein neues Support-Ticket zu öffnen. Wir empfehlen Ihnen auch, die Seite mit bekannten Problemen (https://wpml.org/known-issues/) zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben. Für weitere Unterstützung besuchen Sie bitte unser Support-Forum: WPML Support-Forum.
Problem: The client needed to know where WPML saves the Glossary entries in the database and if it is possible to export these entries for use outside of WordPress translations. Solution: We informed the client that Glossary entries are not stored in their site database but are saved on our server. These entries are used when utilizing the Advanced Translation Editor to translate content on our server and can be shared between sites associated with the client's organization. For more details on sharing automatic translations, please visit Automatic Translation Subscription for Multiple Sites. Currently, exporting glossary entries directly from the plugin settings on the client's site is not supported. However, we have noted this as a feature request for future updates. If the client needs to export glossary entries, we can assist them manually.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML Support Forum.
Problem: The client is unable to download menus in languages other than the default in WordPress and is asking if there is an official solution to this issue. Solution: We informed the client that there is currently no official solution for downloading localized menus via WPML GraphQL. However, we have a feature request to implement this functionality in our WPML GraphQL Add-On. We also provided a link to a GitHub project that might be of help, with a disclaimer that it is not our project and we cannot guarantee its full functionality: https://github.com/rburgst/gatsby-source-wordpress-menus.
Please note that the solution provided might be irrelevant due to being outdated or not applicable to your case. If this is the case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket with us.
