WCML

Problem:
The client reported that URLs for translated products were not correctly reflecting the translated product names, instead showing a generic URL format. Additionally, there was confusion about why products ended up in drafts after being updated and requested for translation.
Solution:
We advised the client to ensure that the second language products are published and not left in draft status, as draft products are only visible to admins and will display generic URLs. If using the 'Translate Everything' mode, it's possible that new translations are automatically set as drafts needing review. The client should check the WPML settings to adjust this or manually confirm the review of each translation. Furthermore, if the original product was a draft when translated, the second language product would also need to be manually changed to 'published' status after updating the original product.

If this solution does not resolve the issue or seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.

Problem:
If you're experiencing a 404 error on translated product category pages using WPML, it might be due to issues with your permalink settings or slug translations.
Solution:
1) Verify that there are translated products within the category in question.
2) Use distinct slugs for different languages; avoid using the same slug, such as "magazine", in both languages.
3) If the problem persists, consider setting up a staging site to isolate the issue. On this site, use the default WordPress theme and enable only the WPML plugins and WooCommerce, while disabling all other plugins.
4) Ensure that all your themes and plugins, especially WPML and WooCommerce, are updated to their latest versions.

If these steps do not resolve the issue, or if the solution seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, you can open a new support ticket for further assistance at WPML support forum.

Problem:
The client is experiencing issues with WPML where after translating a page, the products are duplicated in the translated language. Additionally, images in the product description are not being transferred or displayed correctly in the translated products.
Solution:
We recommend the following steps to resolve the issue:
1. Ensure that all images are uploaded directly to your website and are not linked externally.
2. Manually assign these images to your products on the primary language page. This setup ensures that when products are translated, the images will be correctly copied over to the translated versions.
3. Replace the images in the product descriptions as well. This can be done by editing the product in the primary language and ensuring all images are correctly linked and displayed before translating.
4. If images are still linked externally in some products, correct this by ensuring all images are stored locally on the server. After making these corrections, delete the existing translations and retranslate the products. This should ensure that the images are correctly copied into the secondary language descriptions.

If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.