Problem: If you're using WooCommerce Multilingual with WPML and notice that when you change the currency on a product page, the price updates but the currency symbol remains as the Euro symbol, this might be due to custom code interfering with the currency symbol display. Solution: We recommend checking any custom code snippets that might be overriding the currency symbol. Specifically, ensure that your code uses the
$currency
value provided by WooCommerce/WPML in the woocommerce_currency_symbol or wc_price_args filters. This adjustment will help ensure that the currency symbol matches the selected currency.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, please visit our known issues page and verify that you have the latest versions of themes and plugins installed. If the problem persists, we highly recommend opening a new support ticket with us for further assistance.
בעיה: אתה משנה מחירי מוצר בדפי המוצרים בעברית וזה לא מעדכן את המוצרים באנגלית. פתרון: אם אתה חווה בעיה זו, אנו ממליצים לעדכן את המוצר באנגלית לאחר שינוי המחיר בעברית. זה יבטיח שהמחירים יתעדכנו גם בדפי המוצר באנגלית.
הפתרון הזה עשוי להיות לא רלוונטי אם הוא מיושן או שלא מתאים למקרה שלך. אנו ממליצים לבדוק את הבעיות הידועות בדף הבעיות הידועות של WPML, לוודא את גרסת התיקון הקבוע, ולאשר שהתקנת את הגרסאות האחרונות של התמות והתוספים. אם עדיין נתקלת בבעיה, אנו ממליצים לפתוח כרטיס תמיכה חדש בפורום התמיכה של WPML.
Problema: El cliente está utilizando WPML en su sitio y enfrenta dos problemas principales: 1) No todos los precios de las variaciones de productos se muestran en la versión en inglés del sitio, solo algunos. 2) El gestor de plugins de WordPress no muestra avisos de nuevas actualizaciones, aunque los plugins están correctamente verificados. Solución: Para el problema de los precios de las variaciones, recomendamos traducir todos los atributos desde WPML --> Taxonomy translation y, una vez finalizada la traducción, sincronizar los datos. Hemos proporcionado un video que muestra cómo hacerlo, que puedes ver aquí: video tutorial.
Si la solución proporcionada no resuelve tu problema o si la información parece desactualizada, te recomendamos abrir un nuevo ticket de soporte. También es aconsejable revisar los problemas conocidos relacionados, verificar la versión del arreglo permanente y confirmar que tienes instaladas las últimas versiones de los temas y plugins. Para asistencia adicional, visita nuestro foro de soporte.
Problem: If you're experiencing issues with invalid or duplicate GTIN, UPC, EAN, or ISBN errors in WooCommerce after integrating with Google, particularly when creating products in a non-English language, you're not alone. This problem arises during the inclusion of new products, updating product stock, and making adjustments in product descriptions. Solution: We have replicated this issue and reported it to our development team for resolution in a future release. Although the error message appears, please note that all updated data in the product is still saved successfully when you click Update. The GTIN code is also correctly displayed in the database for both the original and translated products. A fix for this issue is confirmed to be included in one of the upcoming updates.
Please be aware that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: The client was facing an issue where the Arabic version of a product page did not display the 'Choose Weight and Cart' and 'Buy Now' button, showing 'Out of Stock' instead, unlike the English version. This problem affected multiple items. Solution: We recommended the following steps: 1. Go to WPML -> Support -> Troubleshooting. 2. Click on 'Synchronize posts taxonomies' for both products and variations. 3. Clear the cache in WPML. 4. Remove ghost entries from the translation tables. 5. Fix element_type collation. 6. Set language information. 7. Synchronize local job IDs. 8. Fix Terms count. 9. Fix post assignment for translations. After performing these steps, the client should check if the options to select weight and cart appear on the translated product page.
If the issue persists or if this solution becomes outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If necessary, please open a new support ticket at WPML support forum for further assistance.
Problem: The client is unable to publish or display a variation for a new variable product on their WooCommerce/WPML site. Despite following all known troubleshooting procedures, the variation is not visible or available for purchase. Solution: 1. Ensure all required attributes are translated and linked. Go to WooCommerce → WooCommerce Multilingual & Multicurrency → Attributes and confirm that all product attributes used for variations are fully translated. Use the Synchronize Attributes button if any attribute translations appear out of sync. 2. Check the product and variation status to ensure they are set to “Published” and not “Draft” or “Pending Review”. 3. Ensure each variation has necessary data, especially a price, as WooCommerce hides variations without prices. 4. Check if the translations of your product attributes match the translated variations. Manually edit the translated variation, ensure the correct attribute values are selected, and save. 5. Resave permalinks by going to Settings → Permalinks and clicking “Save Changes”. 6. Remove ghost entries from translation tables via WPML → Support → Troubleshooting. 7. Check for theme or plugin conflicts by temporarily switching to a default WordPress theme and deactivating unrelated plugins.
If these steps do not resolve the issue, it may be due to a more complex problem. We recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Проблема: Клиент не может перевести слово 'Wishlist'. Оно отображается на английском языке в обоих языках. Решение: Мы рекомендуем следующие шаги: 1. Просканировать плагин ThemeSky на наличие строк в WPML → Локалізація теми та плагінів. 2. Перевести нужную строку через WPML → String Translation.
Если данное решение не актуально или не помогло решить вашу проблему, мы настоятельно рекомендуем проверить известные проблемы, убедиться в актуальности версии исправления и подтвердить, что у вас установлены последние версии тем и плагинов. В случае дальнейших вопросов, пожалуйста, откройте новый тикет поддержки.
Problem: The client is experiencing a website crash when updating product information on a WooCommerce site, accompanied by an error message from the WPML Multilingual CMS plugin indicating a type E_ERROR on line 657 in
. The error message states: 'Uncaught Error: Cannot use object of type WP_Error as array'. Solution: If you're encountering a similar issue, we recommend the following steps: 1. Navigate to WPML → Support → Troubleshooting. 2. Click on the following options one by one: - Remove ghost entries - Set language information Please ensure to back up your database before making any changes.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, you can open a new support ticket for further assistance at WPML support forum.
Problem: The client was unable to edit a WooCommerce product in the default language (English) because it was mistakenly identified as a translation of another product. This resulted in locked fields and a non-editable status indicated by a lock icon.
Solution: 1. Check Language Assignments - Navigate to WPML → WooCommerce Multilingual or WPML → Translation Management. - Locate the product and review its language assignments to ensure English is set as the default.
2. Find the Original Product - In the product’s edit screen, check the “Language” box. If it shows as a translation, there should be a reference to the original product. Follow that link to access the original.
3. Restore the Default Language Assignment (if needed) - If necessary, disconnect the English version from being a translation and set it as the main product. - In the “Language” section, select “Change Translation Of” or “Make this the original” and save the changes.
4. Edit Product Details - Once the product is recognized as the original, all fields should become editable. Make the desired changes and save.
If these steps do not resolve the issue or the options mentioned are not visible, it might be due to outdated solutions or a different problem. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
Problem: You are experiencing a persistent error where the product_type field was set incorrectly for some product translations due to the product_type taxonomy being translated. Despite following all recommended troubleshooting steps, including verifying core settings, using WCML and Advanced Troubleshooting, and clearing all caches, the error persists. Solution: We recommend following the solution outlined in this documentation: https://wpml.org/forums/topic/we-detected-that-the-product_type-field-was-set-incorrectly-for-some-product-translations/. This approach should resolve the issue without needing to directly modify the database.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should the problem persist, please do not hesitate to open a new support ticket with us for further assistance.
Problem: Клиенту нужно перевести названия атрибутов и их значения на английский и русский для вариативных товаров WooCommerce. Используя WPML, клиент сопоставил атрибуты в Media Translation и перевел таксономии. Однако переведенные атрибуты не отображаются на сайте, а в некоторых случаях и вовсе пропали. Solution: Мы рекомендуем следующие шаги для решения проблемы с отображением атрибутов: 1. Откройте товар на языке оригинала для редактирования. 2. Внесите небольшое изменение, например, в описание. 3. Обновите товар. 4. Перейдите в редактор переводов и завершите перевод.
Также, попробуйте синхронизировать атрибуты в разделе перевода таксономии.
Если эти шаги не помогут, возможно, решение устарело или не подходит для вашего случая. Мы настоятельно рекомендуем проверить список известных проблем, убедиться в версии исправления и подтвердить, что у вас установлены последние версии тем и плагинов. Если проблема сохраняется, пожалуйста, откройте новый тикет поддержки.