Problem: If you're trying to use automatic translation from English to other languages and encountering issues because the system tells you that you can only translate from the default language, which is set to English, here's what you need to know. Solution: First, ensure that the default language is indeed set to English. If Dutch was the original language used for creating the page, automatic translation will only work from Dutch. Here are the steps you can take: 1. Change the default language to Dutch in WPML → Translation Management, then try translating from there. 2. If the automatic translation from Dutch isn't satisfactory, edit the page in English using the WordPress editor. Then, click "+" to translate into another language. You will be redirected to the Advanced Translation Editor (ATE), where you can translate sentence by sentence. Note that bulk automatic translation won't be available with this method. For more details on translating your site yourself, visit https://wpml.org/documentation/getting-started-guide/#translating-your-site-yourself If none of these solutions work, consider changing the page's original language. You can edit the translated version, disconnect it from the original, and reconnect choosing English as the original language. Remember to backup your database before making any changes. For guidance on linking already translated pages, visit https://wpml.org/faq/how-to-link-already-translated-pages/
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at https://wpml.org/forums/forum/english-support/.
Problem: The client's site was originally in Dutch and everything was translated to English. Now, the default language is set to English in WPML, and the client wants to translate from English to Spanish, French, etc. Solution: If you're experiencing this, we recommend that you edit the page in English using the WordPress editor. You should be able to click the "+" to translate the page from English to other languages. For more detailed instructions, please visit our documentation on translating your site yourself.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at our support forum.
Problem: The client reported that the credits not visible on their website Solution: To address the issue of the website still being registered with an old key, the following steps were recommended: - Navigate to the site’s admin area. - Go to Plugins → Add New and click the Commercial tab. - Click on 'Unregister WPML from this site' and follow the instructions on this link. - Register the website using the new generated key.
If these steps do not resolve your issues or if the solution seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: If you're experiencing issues with the default language in WordPress settings still being Dutch, and you need it to be in English, including the admin area. Solution: We recommend changing the language of the admin in your profile settings. For detailed instructions, please refer to our guide on Setting the WordPress Administration Language.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
