Problem: You are trying to enable the WP Editor role (WPML Translator) to translate posts on your site, but they are not authorized to do so despite having the appropriate permissions. Solution: We recommend deactivating the "White Label CMS" plugin on your site. This plugin may be interfering with the permissions of the WP Editor role, preventing them from accessing the translation editor. After deactivating the plugin, please check if the WP Editor account can now open and use the translation editor as expected.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at our support forum.
The client needed editors on their WordPress site to be able to translate their own posts and edit the translations of any other posts using WPML. The editors were encountering a pop-up indicating that they didn't have the necessary permissions to use WPML on posts they initiate.
Solution:
We recommended that the client should assign the editor as both a Translation Manager and Translator under WPML>>Translation Management>>Translator tab. This setup would allow the editor to translate their posts and manage translations of posts initiated by others.
For detailed guidance on setting up and understanding the capabilities of different WPML roles, we advised checking the following documentation:
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
Problem: You are using the WPML Translation Editor but need to paste officially translated documents verbatim, and find the process cumbersome. Solution: 1. To paste the translations directly, first deactivate the WPML Translation Editor. You can learn how to switch between different translation editors here: Using Different Translation Editors for Different Pages. 2. Ensure that the page status is set to 'Published'. If the page is in 'DRAFT' mode, the toolbar necessary for pasting will not be visible. Once published, the toolbar will appear, allowing you to proceed.
If this solution does not apply to your situation, or if it seems outdated, we recommend opening a new support ticket. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum: WPML Support Forum.
The client reported that after changing the slider type from Nectar Slider to \"Basic Slider\", the images displayed correctly in both English and French pages. However, the Salient Blocks for the Slider were missing from the French translation's backend, even though the slides were functioning correctly with the Basic Slider. The client was concerned about the differences in blocks shown between the English page and the French translation, particularly the missing Image Gallery block.
Solution
We recommended adding custom XML configuration to the WPML settings to ensure compatibility with the Nectar Slider. Here are the steps to follow:
