thomasH-136

Problem:
The client reported that a translated page had disappeared, resulting in a broken link as indicated by the Broken Link Checker plugin. The missing page was not listed among the translated pages anymore.
Solution:
We asked the client to provide a screenshot of the original page while editing it to check the language box and confirm if the translation was complete. Upon reviewing the website, we found that the settings were correct and nothing suspicious was detected. We discovered that the translated page still existed but with a different slug, suggesting that the slug might have been changed, which could be why the Broken Link Checker plugin reported it as missing. The client managed to resolve the issue by re-editing the page that had disappeared.

If you're experiencing a similar issue, we recommend checking if the slug for the translated page has been changed. If the problem persists, please open a new support ticket. We also highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.

If this solution does not apply to your case because it's outdated or not relevant, please contact our support team for further assistance.