Problem: You are experiencing an issue where, despite having an active Pay-as-You-Go plan for automatic translations, your WPML dashboard is requesting you to fix an issue and pay €100.00. Solution: We recommend checking the details of your Pay-as-You-Go plan and the status of your automatic translation credits. It's possible that your credits have been depleted faster than anticipated. For a detailed explanation and steps to resolve this, please refer to our previous discussion on this topic at https://wpml.org/forums/topic/pay-as-you-go-12/.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
Problem: If you're experiencing an issue where your dashboard is asking you to pay €100 despite having an active pay-as-you-go plan, this could be due to reaching a safety limit. Solution: We have implemented two safety limits to prevent accidental overspending and to protect against fraud. These limits are triggered the first time you spend €100 and €4,000 in a single month. If you reach these limits, you will be required to make a payment before you can continue using the translation services. At the end of the month, any amount you've paid will be deducted from your total invoice. For more details on these safety limits, we recommend reading our terms and conditions on pay-as-you-go for automatic translation.
If this solution does not apply to your situation, or if it seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket if you need further assistance. You can do so at WPML support forum.
Problem: 1. The 'Blog' menu item shows as 'uncategorized'. 2. The 'Need help' button on the menu is not translated, and the popup form does not appear on translated sites. 3. All sub-pages under 'theme trip' are missing. 4. The bottom of the home page is not translated, and the contact us form is missing. Solution: 1. For the 'Need help' button, translate it using WPML-> Strings Translation-> Admin Screen Texts. For detailed steps, refer to this guide. 2. Ensure that the menus and the pages used in the menus are translated to see the correct items in different languages. For more information, visit this guide. 3. To translate the footer form, navigate to WPML-> Translations Dashboard, select the form, and send it for translation. More details can be found in this guide.
Please note that the solution provided might be outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, do not hesitate to open a new support ticket at WPML support forum.
