Problem: In WooCommerce, when admins process orders with their profile language set to English, it causes the product to switch to the English version, affecting product IDs and language in PDF orders. Solution: We recommend updating to the latest versions of WPML, String Translation, and WCML, which include fixes for this issue. Before updating, please ensure to take a full backup of your website and database. It is also advised to perform this update on a staging or development site first to avoid any disruptions to your live website.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: You are unable to delete deactivated languages in WPML on your site. Solution: We recommend following the steps to remove a language as outlined in our FAQ. First, visit the guide on how to completely remove a language from your site: https://wpml.org/faq/how-to-completely-remove-a-language-from-your-site/. If you encounter any issues during this process, please ensure you: 1. Have a backup of your site. 2. Disable all other plugins, leaving only WPML plugins active. 3. Switch to a WordPress default theme. 4. Check if the issue persists. If after these steps the problem remains, it might be due to an outdated solution or a different issue not covered here. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, please open a new support ticket at WPML support forum for further assistance.
If you're using WPML with WooCommerce and WooCommerce Bookings and are experiencing issues with duplicate booking entries in your event calendar whenever a customer places an order, despite having disabled translation of Bookings (wc_booking) in WPML Settings -> Post Types Translation.
Solution:
We recommend following these steps: 1) Create a simple Booking Product for testing. 2) Duplicate it into a secondary language. 3) Make a booking and check if the issue still occurs.
A WooCommerce Booking product must have a translation to avoid duplicate booking entries when using WPML.
This solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.
