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Problem:
The client was unable to access certain translation features in WPML after an update, specifically encountering issues with translating taxonomies and products. Additionally, the client could not add a translation manager as no user was found.
Solution:
We recommended the following steps to resolve the issue:
1. Ensure a complete site backup is taken.
2. Open the

functions.php

file of your theme in a code editor.
3. Insert the following function to expand translation manager capabilities:

/**
 * Expand translation manager caps to be able to translate taxonomies
 */
add_filter( 'user_has_cap', 'wssupp_boost_caps', 10, 1 );
function wssupp_boost_caps( $allcaps ){

	$newcaps = array();

	if ( isset( $allcaps['manage_translations'] ) && $allcaps['manage_translations'] ) {

		$newcaps = [
			"wpml_manage_taxonomy_translation" => true
		];
	}

	return array_merge(  $allcaps, $newcaps );
}

4. Save changes to the file.
**** Important! Please make a full site backup (files and DB) before you proceed with these steps****
After applying these changes, check if the issue with the 'Translate Products >' button is resolved.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.

Problem:
The client is experiencing issues with untranslated strings in the cart and checkout sections of their WooCommerce site after updates, despite using WPML's string translation features.
Solution:
We replicated the client's site in a local environment to investigate the issue. It was found that the untranslated strings are part of the WooCommerce blocks, dynamically served and not standard translatable strings in the database. After further investigation, it was determined that these strings are added through JavaScript, which WPML does not natively support for scanning and translating. We recommend using the "Loco Translate" plugin as a workaround to handle these translations. This plugin can be used alongside WPML to translate strings that are managed through JavaScript within blocks.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at our support forum.