- Status
- Resolved
- Type
- Bug
- Resolved in
- WPML Multilingual CMS 5.0.0
- Related plugin/theme
- WPBakery
- Topic tags
- Compatibility
Overview of the issue
When using WPBakery Page Builder with WPML, you might experience the following issue: vc_raw_html shortcodes are removed during translation when using the Advanced Translation Editor (ATE). This results in missing content on the translated page.
Workaround
Update to WPML 5.0 or later. Then go to the WPML → Settings page and scroll to the Posts and Pages Synchronization section. Make sure that the Send to translation the content of raw HTML cells option is on. With this option on, the translated page keeps the Raw HTML, Raw JS, and Google Maps elements.
Do not edit the WPBakery helpers.php file. If you changed it before, undo the change or update WPBakery.
Read more about translating Raw HTML elements.