Error 404 on all website and wordpress backend

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Zona horaria del soporte: Europe/Madrid (GMT+02:00)

Etiquetado: Exception

Este tema contiene 0 respuesta, tiene 1 voz.

Última actualización por Francesco hace 12 meses.

Asistido por: Carlos Rojas.

Autor	Publicaciones
agosto 9, 2024 a las 8:33 am #16055391
Francesco	Background of the issue: We get an error 404 on the entire website and WordPress backend pages. It happens 3-4 times since I installed WPML (end of June 2024). We weren't working on the website: our customers reported it. We solved renaming the wpml installation folder under wp-content/plugins, so we got access to the website, and then restoring the original name to the WPML plugin folder. Symptoms: Error 404 on all website and WordPress backend pages. Questions: What causes the error? How can we definitively solve it?

Autor

Publicaciones

agosto 9, 2024 a las 8:33 am #16055391

Francesco

Background of the issue:
We get an error 404 on the entire website and WordPress backend pages. It happens 3-4 times since I installed WPML (end of June 2024). We weren't working on the website: our customers reported it. We solved renaming the wpml installation folder under wp-content/plugins, so we got access to the website, and then restoring the original name to the WPML plugin folder.

Symptoms:
Error 404 on all website and WordPress backend pages.

Questions:
What causes the error?
How can we definitively solve it?

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