My ticket is still not solved

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Zona horaria del soporte: America/New_York (GMT-04:00)

Etiquetado: Exception

Este tema contiene 0 respuesta, tiene 1 voz.

Última actualización por ivov-6 hace 6 días, 19 horas.

Asistido por: Lauren.

Autor	Publicaciones
julio 9, 2025 a las 4:06 pm #17220245
ivov-6	Background of the issue: I am trying to talk with a manager who is available and wants to help a paying customer. The issue can be seen at https://wpml.org/forums/topic/translations-queue-is-looping/. Symptoms: I expected to see help for WML to solve their issue with the software instead of ghosting the customer. Instead, I got no solution, unreasonable terms, and silence while paying for the software. Questions: Can I talk with a manager who is available and wants to help paying customers?

Autor

Publicaciones

julio 9, 2025 a las 4:06 pm #17220245

ivov-6

Background of the issue:
I am trying to talk with a manager who is available and wants to help a paying customer. The issue can be seen at https://wpml.org/forums/topic/translations-queue-is-looping/.

Symptoms:
I expected to see help for WML to solve their issue with the software instead of ghosting the customer. Instead, I got no solution, unreasonable terms, and silence while paying for the software.

Questions:
Can I talk with a manager who is available and wants to help paying customers?

17220245-Translations_queue_is_looping_WPML_07_09_2025_05_03_PM.png

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