Problem with Woocommerce email translations

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Última actualización por dimitriosC-3 hace 1 año, 6 meses.

Asistido por: Ilyes.

Autor	Publicaciones
julio 23, 2024 a las 12:23 pm #15992169
dimitriosC-3	Background of the issue: We have done all the translations throughout the site and emails using WPML. Our site is enlace oculto. Symptoms: When an order is placed in the second language, the customer may receive the first email in the language in which the order was placed, but the next email sent automatically after we change the order status is sent in the default language of the site. Questions: Can you help us resolve the issue where the second email is sent in the default language instead of the customer's chosen language?

Autor

Publicaciones

julio 23, 2024 a las 12:23 pm #15992169

dimitriosC-3

Background of the issue:
We have done all the translations throughout the site and emails using WPML. Our site is enlace oculto.

Symptoms:
When an order is placed in the second language, the customer may receive the first email in the language in which the order was placed, but the next email sent automatically after we change the order status is sent in the default language of the site.

Questions:
Can you help us resolve the issue where the second email is sent in the default language instead of the customer's chosen language?

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