Unable to move plugins to current website

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Zona horaria del soporte: Europe/Vienna (GMT+01:00)

Etiquetado: Bug

Este tema contiene 0 respuestas, tiene 1 voz.

Última actualización por tina-maria-saeteraasS hace 3 meses, 1 semana.

Asistido por: Lucas Vidal de Andrade.

Autor	Publicaciones
noviembre 26, 2025 a las 10:49 #17611031
tina-maria-saeteraasS	Background of the issue: I am trying to use WPML to automatically translate my current website, enlace oculto. I have 127286 credits assigned in my WPML account, but they are linked to an old development team's website. I cannot contact the old team and need the credits moved to my current website. Symptoms: I cannot automatically translate the website because the credits are assigned to the old team's website. Questions: How can I move the credits from the old team's website to my current website?

Autor

Publicaciones

noviembre 26, 2025 a las 10:49 #17611031

tina-maria-saeteraasS

Background of the issue:
I am trying to use WPML to automatically translate my current website, enlace oculto. I have 127286 credits assigned in my WPML account, but they are linked to an old development team's website. I cannot contact the old team and need the credits moved to my current website.

Symptoms:
I cannot automatically translate the website because the credits are assigned to the old team's website.

Questions:
How can I move the credits from the old team's website to my current website?

17611031-Screenshot_2025_11_26_at_3.46.30_PM.png

17611031-Screenshot_2025_11_26_at_3.46.37_PM.png

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