Problem: The client had an issue with a credit card payment for translations that wasn't charged. Even after resolving the initial problem, the client still faced difficulties updating the payment method. Solution: If you're experiencing similar issues with updating your payment method for automatic translations in WPML, we recommend you try the following steps: 1. Log into your WordPress admin. 2. Go to WPML → Translation Dashboard. 3. Switch to the Payments & Maintenance tab. 4. In the Payment details section, click Edit and enter your new payment method or update your credit card information.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
