Cant add pay as you go : An error occurred when confirming the subscription: Your account has debt

Marqué : ATE

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Dernière mise à jour par gerbenv-8 Il y a 11 mois et 3 semaines.

Assisté par: Osama Mersal.

Auteur	Messages
juillet 9, 2024 à 10:18 am #15919708
gerbenv-8	Background of the issue: I am trying to add pay as you go, but an error occurred when confirming the subscription: Your account has debt. I want to add this again and pay the invoice that is open, but I can't find the place to pay this or what is open. Link to a page where the issue can be seen: lien caché Symptoms: An error occurred when confirming the subscription: Your account has debt. I can't see or pay the debt. Questions: Where can I find the place to pay the open invoice? What is the debt that is preventing me from adding pay as you go?

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Messages

juillet 9, 2024 à 10:18 am #15919708

gerbenv-8

Background of the issue:
I am trying to add pay as you go, but an error occurred when confirming the subscription: Your account has debt. I want to add this again and pay the invoice that is open, but I can't find the place to pay this or what is open. Link to a page where the issue can be seen: lien caché

Symptoms:
An error occurred when confirming the subscription: Your account has debt. I can't see or pay the debt.

Questions:
Where can I find the place to pay the open invoice?
What is the debt that is preventing me from adding pay as you go?