Moving credits to my production site

Marqué : Credits

Ce sujet contient 0 réponses, a 0 voix.

Dernière mise à jour par valerieZ Il y a 1 semaine et 2 jours.

Assisté par: Bruno Kos.

Auteur	Messages
décembre 1, 2025 à 2:30 pm #17622944
valerieZ	Hi there, I’m currently unable to transfer any translation credits to my production site aimatch24.de. Initially, we were working on a development site (dev.aimatch24.de), and it seems that all credits are still assigned to that domain. I already removed the site key, but under the "Manage Credits" tab, there are still 61,160 credits linked to dev.aimatch24.de. Additionally, I cannot assign credits to my production site because it does not appear in the list at all. Could you please check if there is an issue on my end or help me resolve this? Thank you! Best regards Tim

Auteur

Messages

décembre 1, 2025 à 2:30 pm #17622944

valerieZ

Hi there,
I’m currently unable to transfer any translation credits to my production site aimatch24.de.

Initially, we were working on a development site (dev.aimatch24.de), and it seems that all credits are still assigned to that domain. I already removed the site key, but under the "Manage Credits" tab, there are still 61,160 credits linked to dev.aimatch24.de.

Additionally, I cannot assign credits to my production site because it does not appear in the list at all.

Could you please check if there is an issue on my end or help me resolve this?

Thank you!

Best regards
Tim