Translation credits have been allocated to a site but not used. How do I take them back?

Marqué : Credits

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Dernière mise à jour par davidF-18 Il y a 1 mois et 2 semaines.

Assisté par: Noman.

Auteur	Articles
octobre 9, 2024 à 12:27 pm #16270031
davidF-18	Background of the issue: I have accidentally allocated translation credits to the site lien caché but they have not been used. I want to take them back. I am following the instructions provided in the modal on my account page when I click 'Add/remove Credits' for this site. Symptoms: The instructions say to go to WPML/Translation Management and click the Tools tab to send the credits back to my WPML account, but there is no Tools tab available. Questions: How do I take back unused translation credits from a site? Why is there no Tools tab in WPML/Translation Management as per the instructions?

Auteur

Articles

octobre 9, 2024 à 12:27 pm #16270031

davidF-18

Background of the issue:
I have accidentally allocated translation credits to the site lien caché but they have not been used. I want to take them back. I am following the instructions provided in the modal on my account page when I click 'Add/remove Credits' for this site.

Symptoms:
The instructions say to go to WPML/Translation Management and click the Tools tab to send the credits back to my WPML account, but there is no Tools tab available.

Questions:
How do I take back unused translation credits from a site?
Why is there no Tools tab in WPML/Translation Management as per the instructions?