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Ce sujet contient 16 réponses, a 0 voices.

Dernière mise à jour par Bruno Kos Il y a 1 semaine et 5 jours.

Assisté par: Bruno Kos.

Auteur Messages
Septembre 3, 2025 à 9:16 am

cyrilt-6

Contexte de la question:
I am trying to use PowerPack Pro with Elementor Pro on lien caché. Specifically, I am working with the 'product' template that calls the PowerPack advanced tabs widget. The pages are translated from French to German using WPML. The issue can be seen on the German page lien caché which is translated from the French page lien caché. Additionally, there is an issue with tooltips on the homepage lien caché when hovering over the Coswin products icons.

the site is protected with the slc2017 / slc2017 apache credentials

Symptômes:
1. The German page (and any other translated version) doesn't load the translated version of the section, only the original French saved section. 2. The WPML translation interface doesn't show the tooltips strings.

Questions:
Why doesn't the German (and other translated languages) page load the translated version of the section?
Why doesn't the WPML translation interface show the tooltips strings?

Septembre 3, 2025 à 11:40 am #17370110

Bruno Kos
Partisan de WPML depuis 12/2018

Les langues: Anglais (English ) Allemand (Deutsch ) Français (Français )

Fuseau horaire: Europe/Zagreb (GMT+02:00)

Can you try to reproduce the issue in this sandbox (auto-login):
lien caché

Elementor Pro and WPML are already installed and configured there.

Steps:

1. Install PowerPack Pro for Elementor.
2. Create one FR and one EN saved section (content can be very simple).
3. Create a page with one Advanced Tabs module loading the FR section(s).
4. Translate the page with WPML.
5. Check if the EN page still shows FR content.

We only need to confirm if the translated template loads or not, since on your site it doesn’t. Please share the FR/EN page URLs.

Would that work for you?

Septembre 4, 2025 à 7:13 am #17373224

cyrilt-6

Hi

on lien caché you have the powerpacks advanced tab widget that loads a saved section for the first tab.

I translated the saved section into french

however lien caché still displays the native english text inside the tab

Can you please find the fix ?

thanks

cyril

Septembre 4, 2025 à 7:31 am #17373275

cyrilt-6

additionnaly on the same translated french page you see the tooltip is not translated

Septembre 4, 2025 à 11:30 am #17375178

Bruno Kos
Partisan de WPML depuis 12/2018

Les langues: Anglais (English ) Allemand (Deutsch ) Français (Français )

Fuseau horaire: Europe/Zagreb (GMT+02:00)

This has been escalated to our Compatibility team and may take some debugging time, I'll get back to you as soon as I have any news or questions for you.

Septembre 4, 2025 à 11:46 am #17375360

cyrilt-6

Thanks Bruno, we have a customer who is angry against us because of these issues

Septembre 4, 2025 à 1:16 pm #17375714

Bruno Kos
Partisan de WPML depuis 12/2018

Les langues: Anglais (English ) Allemand (Deutsch ) Français (Français )

Fuseau horaire: Europe/Zagreb (GMT+02:00)

I completely understand the urgency and the impact this is having on your customer, and I’m sorry for the frustration it’s causing. I’ve already escalated the issue to our Compatibility team, and I expect to have feedback or a potential workaround for you shortly. I’ll keep you updated as soon as I hear back.

Septembre 5, 2025 à 8:44 am #17378277

Bruno Kos
Partisan de WPML depuis 12/2018

Les langues: Anglais (English ) Allemand (Deutsch ) Français (Français )

Fuseau horaire: Europe/Zagreb (GMT+02:00)

Can you add the following to "WPML > Settings > Custom XML Configuration" and save:

<wpml-config>
  <elementor-widgets>
    <widget name="text-editor">
      <fields>
        <field>editor</field>
        <field>pp_elements_tooltip_content</field>
      </fields>
    </widget>
    <widget name="pp-advanced-tabs">
      <fields>
        <field>tab_features</field>
      </fields>
      <fields-in-item items_of="tab_features">
        <field>tab_title</field>
        <field>content</field>	
        <field type="post-ids" sub-type="elementor_library">saved_section</field>
      </fields-in-item>
    </widget>
  </elementor-widgets>
</wpml-config>

After this, open the modules where the tabs and tooltips are stored, resave them, and update the translations. Then, do the same for the pages where these modules are used.

Does it work?

Septembre 5, 2025 à 9:57 am #17378711

cyrilt-6

Hi
thanks for your answer :
there is a great progress !!
now the embeded tabs are correctly translated
the tooltips can be translated too

THANKS

but the powerpack custom cursor text is still not translatable

for example on lien caché I added a custom cursor text on the container of the saved section

but if you go to the saved templates on lien caché

and try to translate the strings with the WPML editor the "my custom cursor text" doesn't appear

can you please make the custom cursor text to be translatable ?

thanks
cyril

Septembre 5, 2025 à 10:23 am #17378910

cyrilt-6

the question is then : what should I add in the WPML custom XML config tab to take the pp_custom_cursor_text into account please ?

Septembre 5, 2025 à 10:41 am #17378994

cyrilt-6

I tried this, but it didn't work

<widget name="text-editor">
<fields>
<field>editor</field>
<field>pp_custom_cursor_text</field>
</fields>
</widget>

Septembre 5, 2025 à 11:44 am #17379203

cyrilt-6

since we applied the powerpacks custom cursor feature on a container I tried :
<widget name="container">
<fields>
<field editor_type="LINE">pp_custom_cursor_text</field>
</fields>
</widget>

but it didn't work either

Septembre 5, 2025 à 2:01 pm #17379763

Bruno Kos
Partisan de WPML depuis 12/2018

Les langues: Anglais (English ) Allemand (Deutsch ) Français (Français )

Fuseau horaire: Europe/Zagreb (GMT+02:00)

The reason is that the cursor is currently added at the container level, and containers are not translatable.

If you add the same cursor at the text editor widget level, then XML configuration will handle it correctly and it can be translated. Example:

<widget name="text-editor">
  <fields>
    <field>editor</field>
    <field>pp_custom_cursor_text</field>
    <field>pp_elements_tooltip_content</field>
    <field>pp_custom_cursor_text</field>
  </fields>
</widget>

You can see it working here: lien caché

We’ll also be reaching out to the PowerPack authors regarding this.

container.png
Septembre 8, 2025 à 6:22 am #17382372

cyrilt-6

Hi thanks
but can only the text-editor widgets be translated ?
We need either to attach the powerpack tooltip or custom cursor text either to a container or an icon widget or an icons box widget
thanks

Septembre 8, 2025 à 11:07 am #17383349

Bruno Kos
Partisan de WPML depuis 12/2018

Les langues: Anglais (English ) Allemand (Deutsch ) Français (Français )

Fuseau horaire: Europe/Zagreb (GMT+02:00)

Text fields can be translated, but the issue here is that PowerPack adds custom settings in the Advanced settings tab not only for all widgets but also for containers.

In the custom XML config we can register the fields from widgets, but we can't do it for containers.

Our developers are checking the container thing.

Not sure if this is what you're asking, though?