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Questo thread è stato risolto. Ecco una descrizione del problema e della soluzione.

Problema:
Il cliente ha implementato uno shortcode per inserire dati automatici da Plastic Bank. Lo shortcode funziona correttamente nella pagina in italiano, ma causa un crash del sito con un errore 500 quando viene implementato nella pagina in inglese.
Soluzione:
Il problema era causato dal modulo shortcode di Elementor che non gestiva correttamente la traduzione dello shortcode. La soluzione trovata dal cliente è stata quella di inserire lo shortcode all'interno di un modulo di testo, il che ha risolto il problema sia nella versione italiana che in quella inglese del sito.

Se stai riscontrando un problema simile, ti consigliamo di provare a spostare lo shortcode in un modulo di testo anziché utilizzare il modulo shortcode di Elementor. Inoltre, se la soluzione proposta non dovesse essere applicabile al tuo caso o risultasse obsoleta, ti invitiamo a visitare la pagina dei problemi noti e a verificare che tu abbia installato le versioni più recenti dei temi e dei plugin. Se il problema persiste, non esitare a aprire un nuovo ticket di supporto.

Questo è il forum di assistenza tecnica di WPML, il plug-in multilingue di WordPress.

La sua lettura è permessa a tutti, ma la pubblicazione è riservata esclusivamente ai clienti di WPML. Il team di WPML risponde sul forum 6 giorni su 7, 22 ore su 24.

Etichettato: 

Questo ticket contiene 0 risposta, ha 0 voci.

Ultimo aggiornamento da albertoS-20 3 mese, 1 settimana fa.

Assistito da: Laura.

Autore Messaggi
Febbraio 21, 2025 a 9:48 am #16732868

albertoS-20

Contesto del problema:
Ho implementato uno shortcode per inserire un dato automatico proveniente da Plastic Bank. Lo shortcode funziona nella pagina in italiano: link nascosto. Il problema si verifica quando provo a implementarlo nella pagina inglese.

Sintomi:
Il sito va in crash quando implemento lo shortcode nella pagina inglese, ottenendo un errore 500.

Domande:
Il crash è causato dal tentativo di WPML di tradurre lo shortcode?
C'è un modo per evitare che WPML interferisca con lo shortcode?

Febbraio 21, 2025 a 2:56 pm #16734242

albertoS-20

Ecco alcuni log, spero vadano bene:

2025-02-21 13:55:04 UTC [apache][core:error] [pid 34560] (36)File name too long: [client 40.68.190.20:12136] AH00036: access to /&data=05|02|monica.dalzotto@unifarco.it|70e7e0d05828499d4b3f08dd527ea218|1323d034319d4d7998cda8fefdc9495d|0|0|638757426055944557|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&sdata=sUfzp4rW4WDQkILblln3InlcW5mOEbRZJpwH76BHckk=&reserved=0 failed (filesystem path '/home/customer/www/keminova.com/public_html/&data=05|02|monica.dalzotto@unifarco.it|70e7e0d05828499d4b3f08dd527ea218|1323d034319d4d7998cda8fefdc9495d|0|0|638757426055944557|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&sdata=sUfzp4rW4WDQkILblln3InlcW5mOEbRZJpwH76BHckk=&reserved=0')

2025-02-21 08:43:39 UTC [apache][core:error] [pid 17025] (36)File name too long: [client 40.68.190.20:12136] AH00036: access to /&data=05|02|valentina.barp@unifarco.it|9e59659dedbf4958505508dd51792ce0|1323d034319d4d7998cda8fefdc9495d|0|0|638756303258656808|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&sdata=ilDtDi8gPG3E5M+eEgYkBW23QTz40SWqj8BDHGUPbg0=&reserved=0 failed (filesystem path '/home/customer/www/keminova.com/public_html/&data=05|02|valentina.barp@unifarco.it|9e59659dedbf4958505508dd51792ce0|1323d034319d4d7998cda8fefdc9495d|0|0|638756303258656808|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&sdata=ilDtDi8gPG3E5M+eEgYkBW23QTz40SWqj8BDHGUPbg0=&reserved=0')

2025-02-20 20:27:26 UTC [apache][authz_core:error] [pid 4326] [client 35.155.61.186:12136] AH01630: client denied by server configuration: /home/customer/www/keminova.com/public_html/wp-content/themes/phlox-pro/index.php

2025-02-20 20:27:26 UTC [apache][authz_core:error] [pid 4326] [client 35.155.61.186:12136] AH01630: client denied by server configuration: /home/customer/www/keminova.com/public_html/wp-content/themes/phlox-pro/Index.php

2025-02-20 16:45:39 UTC [apache][core:error] [pid 58992] (36)File name too long: [client 40.68.190.20:12136] AH00036: access to /&data=05|02|monica.dalzotto@unifarco.it|7ccca6e59bc044b2d6ab08dd4c30b4e6|1323d034319d4d7998cda8fefdc9495d|0|0|638750494279741717|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&sdata=1bY6vBUNrCXNXVr32dpupEY/75mGudi5/Lg9M6cAuXk=&reserved=0 failed (filesystem path '/home/customer/www/keminova.com/public_html/&data=05|02|monica.dalzotto@unifarco.it|7ccca6e59bc044b2d6ab08dd4c30b4e6|1323d034319d4d7998cda8fefdc9495d|0|0|638750494279741717|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&sdata=1bY6vBUNrCXNXVr32dpupEY')

2025-02-20 07:49:18 UTC [apache][core:error] [pid 99443] (36)File name too long: [client 40.68.190.20:12136] AH00036: access to /&data=05|02|valentina.barp@unifarco.it|1bb03e2ef0b04c78299c08dd5182e508|1323d034319d4d7998cda8fefdc9495d|0|0|638756344816663298|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&sdata=DxuskvNmSNDQas1I5rsevdsBYgNwMgpmq7KjPG5vSqM=&reserved=0 failed (filesystem path '/home/customer/www/keminova.com/public_html/&data=05|02|valentina.barp@unifarco.it|1bb03e2ef0b04c78299c08dd5182e508|1323d034319d4d7998cda8fefdc9495d|0|0|638756344816663298|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&sdata=DxuskvNmSNDQas1I5rsevdsBYgNwMgpmq7KjPG5vSqM=&reserved=0')

2025-02-20 06:39:55 UTC [apache][core:error] [pid 15050] (36)File name too long: [client 40.68.190.20:12136] AH00036: access to /&data=05|02|hillary.frescura@unifarco.it|9e59659dedbf4958505508dd51792ce0|1323d034319d4d7998cda8fefdc9495d|0|0|638756303256637958|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&sdata=jSCPrazE+D6yNwaVOcirnXIUgFzWsp9fu5HpziNxO0o=&reserved=0 failed (filesystem path '/home/customer/www/keminova.com/public_html/&data=05|02|hillary.frescura@unifarco.it|9e59659dedbf4958505508dd51792ce0|1323d034319d4d7998cda8fefdc9495d|0|0|638756303256637958|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&sdata=jSCPrazE+D6yNwaVOcirnXIUgFzWsp9fu5HpziNxO0o=&reserved=0')

2025-02-19 15:46:53 UTC [apache][core:error] [pid 52088] (36)File name too long: [client 40.68.190.20:12136] AH00036: access to /&data=05|02|laura.busata@unifarco.it|45e416f720544d12c61408dd50e5641c|1323d034319d4d7998cda8fefdc9495d|0|0|638755668359390688|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&sdata=2p2KQbpCxYDLr1MN7CtToI3oVu1FJtpbNGUjnJt1HU4=&reserved=0 failed (filesystem path '/home/customer/www/keminova.com/public_html/&data=05|02|laura.busata@unifarco.it|45e416f720544d12c61408dd50e5641c|1323d034319d4d7998cda8fefdc9495d|0|0|638755668359390688|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&sdata=2p2KQbpCxYDLr1MN7CtToI3oVu1FJtpbNGUjnJt1HU4=&reserved=0')

2025-02-19 12:58:15 UTC [apache][core:error] [pid 53613] (36)File name too long: [client 40.68.190.20:12136] AH00036: access to /&data=05|02|laura.busata@unifarco.it|9b1da03abc8c483cc8e108dd443cf444|1323d034319d4d7998cda8fefdc9495d|0|0|638741750816940443|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&sdata=l45Bb0DoLGVyYbKhx3L1+xCrJlt1oUCFXkqwevIIYLw=&reserved=0 failed (filesystem path '/home/customer/www/keminova.com/public_html/&data=05|02|laura.busata@unifarco.it|9b1da03abc8c483cc8e108dd443cf444|1323d034319d4d7998cda8fefdc9495d|0|0|638741750816940443|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&sdata=l45Bb0DoLGVyYbKhx3L1+xCrJlt1oUCFXkqwevIIYLw=&reserved=0')

2025-02-19 11:11:02 UTC [apache][authz_core:error] [pid 93065] [client 54.214.165.245:12136] AH01630: client denied by server configuration: /home/customer/www/keminova.com/public_html/wp-content/themes/phlox-pro/index.php

2025-02-19 11:11:02 UTC [apache][authz_core:error] [pid 93065] [client 54.214.165.245:12136] AH01630: client denied by server configuration: /home/customer/www/keminova.com/public_html/wp-content/themes/phlox-pro/Index.php

2025-02-18 14:22:25 UTC [apache][core:error] [pid 71350] (36)File name too long: [client 40.68.190.20:12136] AH00036: access to /&data=05|02|laura.busata@unifarco.it|54846d4b59d1478f3d2608dd1e99aa29|1323d034319d4d7998cda8fefdc9495d|0|0|638700367856421398|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&sdata=UGiSHarutHnPu6br9ctO9YolZezBzhQuvs3Pg7GCpoc=&reserved=0 failed (filesystem path '/home/customer/www/keminova.com/public_html/&data=05|02|laura.busata@unifarco.it|54846d4b59d1478f3d2608dd1e99aa29|1323d034319d4d7998cda8fefdc9495d|0|0|638700367856421398|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&sdata=UGiSHarutHnPu6br9ctO9YolZezBzhQuvs3Pg7GCpoc=&reserved=0')

2025-02-18 12:19:56 UTC [apache][authz_core:error] [pid 85880] [client 34.208.80.94:12136] AH01630: client denied by server configuration: /home/customer/www/keminova.com/public_html/wp-content/themes/phlox-pro/index.php

2025-02-18 12:19:56 UTC [apache][authz_core:error] [pid 85880] [client 34.208.80.94:12136] AH01630: client denied by server configuration: /home/customer/www/keminova.com/public_html/wp-content/themes/phlox-pro/Index.php

2025-02-17 14:56:35 UTC [apache][authz_core:error] [pid 49005] [client 35.155.61.186:12136] AH01630: client denied by server configuration: /home/customer/www/keminova.com/public_html/wp-content/themes/phlox-pro/index.php

2025-02-17 14:56:35 UTC [apache][authz_core:error] [pid 49005] [client 35.155.61.186:12136] AH01630: client denied by server configuration: /home/customer/www/keminova.com/public_html/wp-content/themes/phlox-pro/Index.php

2025-02-16 17:14:54 UTC [apache][authz_core:error] [pid 5539] [client 35.84.130.69:12136] AH01630: client denied by server configuration: /home/customer/www/keminova.com/public_html/wp-content/themes/phlox-pro/index.php

2025-02-16 17:14:54 UTC [apache][authz_core:error] [pid 5539] [client 35.84.130.69:12136] AH01630: client denied by server configuration: /home/customer/www/keminova.com/public_html/wp-content/themes/phlox-pro/Index.php

2025-02-15 15:42:43 UTC [apache][authz_core:error] [pid 44660] [client 35.84.130.69:12136] AH01630: client denied by server configuration: /home/customer/www/keminova.com/public_html/wp-content/themes/phlox-pro/index.php

2025-02-15 15:42:43 UTC [apache][authz_core:error] [pid 44660] [client 35.84.130.69:12136] AH01630: client denied by server configuration: /home/customer/www/keminova.com/public_html/wp-content/themes/phlox-pro/Index.php

2025-02-14 12:36:12 UTC [apache][authz_core:error] [pid 39668] [client 35.84.130.69:12136] AH01630: client denied by server configuration: /home/customer/www/keminova.com/public_html/wp-content/themes/phlox-pro/index.php

2025-02-14 12:36:12 UTC [apache][authz_core:error] [pid 39668] [client 35.84.130.69:12136] AH01630: client denied by server configuration: /home/customer/www/keminova.com/public_html/wp-content/themes/phlox-pro/Index.php

2025-02-14 11:09:18 UTC [apache][core:error] [pid 65555] (36)File name too long: [client 40.68.190.20:12136] AH00036: access to /&data=05|02|HILLARY.FRESCURA@UNIFARCO.IT|d10d0d770d0d4add6e1908dd4ce751b0|1323d034319d4d7998cda8fefdc9495d|0|0|638751280872258032|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&sdata=umBfkHcLGgzdA8bQ2JSQEsODfT0oDxl9bljjrCrsXRg=&reserved=0 failed (filesystem path '/home/customer/www/keminova.com/public_html/&data=05|02|HILLARY.FRESCURA@UNIFARCO.IT|d10d0d770d0d4add6e1908dd4ce751b0|1323d034319d4d7998cda8fefdc9495d|0|0|638751280872258032|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&sdata=umBfkHcLGgzdA8bQ2JSQEsODfT0oDxl9bljjrCrsXRg=&reserved=0')

Febbraio 21, 2025 a 4:06 pm #16734529

albertoS-20

scusa, quelli sono errori apache. Ho attivato il debug mode e appena ho un file di debug te lo inoltro

Febbraio 21, 2025 a 4:41 pm #16734616

Laura
Sostenitore di WPML dal 05/2018

Lingue: Inglese (English ) Italiano (Italiano )

Fuso orario: Europe/Rome (GMT+02:00)

Sì, non c'è niente di correlato a WPML lì.

Febbraio 24, 2025 a 2:01 pm #16741472

albertoS-20

aspettate a chiudere il ticket, non si è ancora creato il file di log degli errori php, oggi spero di sì

Febbraio 24, 2025 a 2:39 pm #16741628

albertoS-20

[24-Feb-2025 14:21:34 UTC] PHP Warning: Packets out of order. Expected 1 received 0. Packet size=145 in /home/customer/www/keminova.com/public_html/wp-includes/class-wpdb.php on line 2345
[24-Feb-2025 14:22:14 UTC] PHP Warning: Packets out of order. Expected 1 received 0. Packet size=145 in /home/customer/www/keminova.com/public_html/wp-includes/class-wpdb.php on line 2345
[24-Feb-2025 14:32:17 UTC] PHP Warning: Packets out of order. Expected 1 received 0. Packet size=145 in /home/customer/www/keminova.com/public_html/wp-includes/class-wpdb.php on line 2345
[24-Feb-2025 14:33:27 UTC] PHP Warning: Packets out of order. Expected 1 received 0. Packet size=145 in /home/customer/www/keminova.com/public_html/wp-includes/class-wpdb.php on line 2345
[24-Feb-2025 14:34:39 UTC] PHP Warning: Packets out of order. Expected 1 received 0. Packet size=145 in /home/customer/www/keminova.com/public_html/wp-includes/class-wpdb.php on line 2345
[24-Feb-2025 14:34:54 UTC] PHP Warning: Packets out of order. Expected 1 received 0. Packet size=145 in /home/customer/www/keminova.com/public_html/wp-includes/class-wpdb.php on line 2345

Febbraio 24, 2025 a 7:05 pm #16742758

Laura
Sostenitore di WPML dal 05/2018

Lingue: Inglese (English ) Italiano (Italiano )

Fuso orario: Europe/Rome (GMT+02:00)

Sono tutti warning questi, non possono aver causato un errore fatale. Prova a chiedere all'hosting, loro devono avere log di tutto.

Febbraio 25, 2025 a 4:55 pm #16747194

albertoS-20

Ciao Laura, grazie; c'è un solo altro log fornito dall'hosting e contiene solo questi:

2025-02-25 12:34:33 UTC [apache][authz_core:error] [pid 84807] [client 35.80.228.191:12136] AH01630: client denied by server configuration: /home/customer/www/keminova.com/public_html/wp-content/themes/phlox-pro/index.php

2025-02-25 12:34:33 UTC [apache][authz_core:error] [pid 84807] [client 35.80.228.191:12136] AH01630: client denied by server configuration: /home/customer/www/keminova.com/public_html/wp-content/themes/phlox-pro/Index.php

2025-02-25 12:11:57 UTC [apache][core:error] [pid 89795] (36)File name too long: [client 40.68.190.20:12136] AH00036: access to /&data=05|02|laura.busata@unifarco.it|045b4601af6645ffc7c708dd5594ee78|1323d034319d4d7998cda8fefdc9495d|0|0|638760820355474990|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&sdata=TCQrgKSALlVN0Gda08z1YEOtbUeoDoTwyIei5HwkT1c=&reserved=0 failed (filesystem path '/home/customer/www/keminova.com/public_html/&data=05|02|laura.busata@unifarco.it|045b4601af6645ffc7c708dd5594ee78|1323d034319d4d7998cda8fefdc9495d|0|0|638760820355474990|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&sdata=TCQrgKSALlVN0Gda08z1YEOtbUeoDoTwyIei5HwkT1c=&reserved=0')

2025-02-25 10:56:08 UTC [apache][core:error] [pid 10832] (36)File name too long: [client 40.68.190.20:12136] AH00036: access to /&data=05|02|laura.busata@unifarco.it|45e416f720544d12c61408dd50e5641c|1323d034319d4d7998cda8fefdc9495d|0|0|638755668359390688|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&sdata=2p2KQbpCxYDLr1MN7CtToI3oVu1FJtpbNGUjnJt1HU4=&reserved=0 failed (filesystem path '/home/customer/www/keminova.com/public_html/&data=05|02|laura.busata@unifarco.it|45e416f720544d12c61408dd50e5641c|1323d034319d4d7998cda8fefdc9495d|0|0|638755668359390688|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&sdata=2p2KQbpCxYDLr1MN7CtToI3oVu1FJtpbNGUjnJt1HU4=&reserved=0')

2025-02-25 08:48:51 UTC [apache][core:error] [pid 36249] (36)File name too long: [client 40.68.190.20:12136] AH00036: access to /&data=05|02|gianpaolo.fanetti@popso.it|174a9fbf301e4b86334f08dd557931b1|94bd4778f9bd4daa9b970acc10cef280|0|0|638760701204966278|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&sdata=MLnx4qnDnZRKAwsnliEhZbNGvfQWC++ymnE+IK3Dl+4=&reserved=0 failed (filesystem path '/home/customer/www/keminova.com/public_html/&data=05|02|gianpaolo.fanetti@popso.it|174a9fbf301e4b86334f08dd557931b1|94bd4778f9bd4daa9b970acc10cef280|0|0|638760701204966278|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&sdata=MLnx4qnDnZRKAwsnliEhZbNGvfQWC++ymnE+IK3Dl+4=&reserved=0')

2025-02-25 07:49:10 UTC [apache][core:error] [pid 76776] (36)File name too long: [client 40.68.190.20:12136] AH00036: access to /&data=05|02|gianpaolo.fanetti@popso.it|0326eeabb7e844a6a00f08dd556ff8dd|94bd4778f9bd4daa9b970acc10cef280|0|0|638760661597067848|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&sdata=01HBW7JFa3pjbXZ0N8zXnhE4fbs7Smwtx464ri73he8=&reserved=0 failed (filesystem path '/home/customer/www/keminova.com/public_html/&data=05|02|gianpaolo.fanetti@popso.it|0326eeabb7e844a6a00f08dd556ff8dd|94bd4778f9bd4daa9b970acc10cef280|0|0|638760661597067848|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&sdata=01HBW7JFa3pjbXZ0N8zXnhE4fbs7Smwtx464ri73he8=&reserved=0')

2025-02-24 13:10:16 UTC [apache][core:error] [pid 20594] (36)File name too long: [client 40.68.190.20:12136] AH00036: access to /&data=05|02|monica.dalzotto@unifarco.it|af2ecee9a4c344d20d3208dd54c9a04e|1323d034319d4d7998cda8fefdc9495d|0|0|638759947221962915|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&sdata=5CXC7P2HGcETRys0iRXeTgSTU/fNAa0Vkj05Qs02/ho=&reserved=0 failed (filesystem path '/home/customer/www/keminova.com/public_html/&data=05|02|monica.dalzotto@unifarco.it|af2ecee9a4c344d20d3208dd54c9a04e|1323d034319d4d7998cda8fefdc9495d|0|0|638759947221962915|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&sdata=5CXC7P2HGcETRys0iRXeTgSTU')

2025-02-24 11:53:55 UTC [apache][core:error] [pid 77802] (36)File name too long: [client 40.68.190.20:12136] AH00036: access to /&data=05|02|valentina.barp@unifarco.it|031ad81163914801b8f008dd54c98d4b|1323d034319d4d7998cda8fefdc9495d|0|0|638759947168299167|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&sdata=HbJTEv+qBmKXDOX9yp+589EPmcZvYYPRjqIKvi0QhHo=&reserved=0 failed (filesystem path '/home/customer/www/keminova.com/public_html/&data=05|02|valentina.barp@unifarco.it|031ad81163914801b8f008dd54c98d4b|1323d034319d4d7998cda8fefdc9495d|0|0|638759947168299167|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&sdata=HbJTEv+qBmKXDOX9yp+589EPmcZvYYPRjqIKvi0QhHo=&reserved=0')

2025-02-24 11:43:10 UTC [apache][authz_core:error] [pid 49269] [client 35.84.130.69:12136] AH01630: client denied by server configuration: /home/customer/www/keminova.com/public_html/wp-content/themes/phlox-pro/index.php

2025-02-24 11:43:10 UTC [apache][authz_core:error] [pid 49269] [client 35.84.130.69:12136] AH01630: client denied by server configuration: /home/customer/www/keminova.com/public_html/wp-content/themes/phlox-pro/Index.php

2025-02-24 11:08:43 UTC [apache][core:error] [pid 55495] (36)File name too long: [client 40.68.190.20:12136] AH00036: access to /&data=05|02|valentina.barp@unifarco.it|6a90f11c7ea34cff0cf708dd54bfce0c|1323d034319d4d7998cda8fefdc9495d|0|0|638759904958159062|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&sdata=c8wWArUPoNsY1dKhuALYedn3lX62QvgJekCuKQT3l54=&reserved=0 failed (filesystem path '/home/customer/www/keminova.com/public_html/&data=05|02|valentina.barp@unifarco.it|6a90f11c7ea34cff0cf708dd54bfce0c|1323d034319d4d7998cda8fefdc9495d|0|0|638759904958159062|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&sdata=c8wWArUPoNsY1dKhuALYedn3lX62QvgJekCuKQT3l54=&reserved=0')

2025-02-24 10:38:02 UTC [apache][core:error] [pid 5026] (36)File name too long: [client 40.68.190.20:12136] AH00036: access to /&data=05|02|daniela.collazuol@unifarco.it|c9e89cae18f544c3f64608dd54bef7f3|1323d034319d4d7998cda8fefdc9495d|0|0|638759901384452061|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&sdata=HO6kwO/JZOd4ntXayPw6jj+o/xow3z3S+zklakuRjE0=&reserved=0 failed (filesystem path '/home/customer/www/keminova.com/public_html/&data=05|02|daniela.collazuol@unifarco.it|c9e89cae18f544c3f64608dd54bef7f3|1323d034319d4d7998cda8fefdc9495d|0|0|638759901384452061|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&sdata=HO6kwO')

2025-02-24 09:10:10 UTC [apache][core:error] [pid 6479] (36)File name too long: [client 40.68.190.20:12136] AH00036: access to /&data=05|02|gianpaolo.fanetti@popso.it|5ca5949fb3384fc1a99108dd54b3024a|94bd4778f9bd4daa9b970acc10cef280|0|0|638759850000997955|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&sdata=Cjp91QRt2Lxa0/nwJNtuToW8fCbamhdNhEj1d7XID68=&reserved=0 failed (filesystem path '/home/customer/www/keminova.com/public_html/&data=05|02|gianpaolo.fanetti@popso.it|5ca5949fb3384fc1a99108dd54b3024a|94bd4778f9bd4daa9b970acc10cef280|0|0|638759850000997955|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&sdata=Cjp91QRt2Lxa0')

2025-02-24 07:50:08 UTC [apache][core:error] [pid 61392] (36)File name too long: [client 40.68.190.20:12136] AH00036: access to /&data=05|02|valentina.barp@unifarco.it|29b6c7e734a64b9e0c8908dd54a6ad69|1323d034319d4d7998cda8fefdc9495d|0|0|638759797088738210|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&sdata=itHJLnikN5oheQYQCTvLlzTjFLpDwo+DtdI52VQjrJk=&reserved=0 failed (filesystem path '/home/customer/www/keminova.com/public_html/&data=05|02|valentina.barp@unifarco.it|29b6c7e734a64b9e0c8908dd54a6ad69|1323d034319d4d7998cda8fefdc9495d|0|0|638759797088738210|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&sdata=itHJLnikN5oheQYQCTvLlzTjFLpDwo+DtdI52VQjrJk=&reserved=0')

2025-02-22 09:18:54 UTC [apache][authz_core:error] [pid 93474] [client 72.14.187.58:12136] AH01630: client denied by server configuration: /home/customer/www/keminova.com/public_html/wp-content/themes/phlox-pro/index.php

Febbraio 25, 2025 a 4:58 pm #16747195

albertoS-20

Mi specificano anche che l'errore è a livello dell'applicazione (WordPress) e non a livello server, per cui gli errori dovrebbero stare nei file di log di WP. Questo è il contenuto del file php_errorlog

[21-Feb-2025 15:39:43 UTC] PHP Warning: Constant WP_DEBUG already defined in /home/customer/www/keminova.com/public_html/wp-config.php on line 94
[21-Feb-2025 15:41:44 UTC] PHP Warning: Constant WP_DEBUG already defined in /home/customer/www/keminova.com/public_html/wp-config.php on line 94
[23-Feb-2025 07:26:43 UTC] PHP Warning: Packets out of order. Expected 1 received 0. Packet size=145 in /home/customer/www/keminova.com/public_html/wp-includes/class-wpdb.php on line 2345
[23-Feb-2025 07:26:43 UTC] PHP Warning: Cannot modify header information - headers already sent by (output started at /home/customer/www/keminova.com/public_html/wp-includes/class-wpdb.php:2345) in /home/customer/www/keminova.com/public_html/wp-includes/pluggable.php on line 1435

Febbraio 25, 2025 a 8:12 pm #16747890

Laura
Sostenitore di WPML dal 05/2018

Lingue: Inglese (English ) Italiano (Italiano )

Fuso orario: Europe/Rome (GMT+02:00)

Se è a livello di WordPress dovrebbe esserci almeno un errore fatale, i warning non lo causano. In ogni caso non c'è niente di direttamente correlato a WPML.

Se il "File name too long" si riferisce a qualcosa che viene poi filtrato allora potrebbe bloccarsi ma non mi è chiaro dall'errore.

Se disattivi il tema il problema c'è lo stesso?

Febbraio 26, 2025 a 11:00 am #16750600

albertoS-20

oggi pomeriggio faccio una prova a disattivare il tema

Febbraio 26, 2025 a 11:33 am #16750736

Laura
Sostenitore di WPML dal 05/2018

Lingue: Inglese (English ) Italiano (Italiano )

Fuso orario: Europe/Rome (GMT+02:00)

Ok, aspetto aggiornamenti.

Febbraio 26, 2025 a 4:55 pm #16752394

albertoS-20

ho provato sul sito di staging a creare una pagina senza usare Elementor, e funziona. Chissà ora se è colpa di Elementor o del tema... comunque grazie

Febbraio 26, 2025 a 5:06 pm #16752414

Laura
Sostenitore di WPML dal 05/2018

Lingue: Inglese (English ) Italiano (Italiano )

Fuso orario: Europe/Rome (GMT+02:00)

Grazie a te.

Febbraio 26, 2025 a 5:31 pm #16752506

albertoS-20

scoperto il colpevole: il modulo shortcode di Elementor, quel bastardo. Ora ho messo lo shortcode dentro a un modulo testo, e funziona tutto, sia in italiano che in inglese. Mi ha fregato il fatto che il modulo shortcode di Elementor funzionava benissimo in italiano, e crashava solo quando lo traducevo. Bon, esperienza anche questa. Grazie Laura per la pazienza e la disponibilità che è sempre preziosa.