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[Chiuso] Automatic translation not properly working

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Ultimo aggiornamento da nathanO-5 5 mese fa.

Assistito da: Lauren.

Autore Messaggi
Novembre 7, 2024 at 7:00 pm #16379687

nathanO-5

Background of the issue:
Automatic translations of products into Portuguese do not appear in the front-end. However, the translations are displayed in the ATE. I have already tried twice to delete the language completely and add it again, but unfortunately without success. I have now lost about 25,000 credits and still have no translations.

Symptoms:
Translations do not appear in the front-end. Products are displayed without titles and descriptions on the Portuguese Website.

Also, translations appear 3x double in the ATE. Maybe this could have something to do with each other?

Questions:
Why is the automatic translation not working for my products?
Is it possible to get back the 25,000 credits made?

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