[Chiuso] errore collegamento server

Hi There,
Thanks for contacting WPML Support.

To reduce the waiting time, I took this ticket and responded in English. Please let me know if you're okay with it or want to continue the conversation in Italian language. I will check and forward this ticket to one of our Italian supporters to assist you in Italian language.

I understand the issue you're having. The error message typically appears when the WPML plugin on your site can't connect to the WPML server. This usually occurs if the API connection is blocked by the firewall or if the version of WPML you're using is outdated.

Could you please follow the instructions outlined in this guide and check if that helps in solving the issue?

Let me know if that helps or if you need further assistance in this matter. I will be happy to help.

Best regards,
Prosenjit

Hello There,
Thank you for the update!

As mentioned in the log, this issue could be temporary. If you've noticed a green tick mark like link nascosto">this, there shouldn't be any issue related to the API.

If you continue to see the issue, you can try re-registering WPML on your site. Here are the steps:

- Unregister WPML from your site by going to "Plugins > Add New > Commercial" Tab
- Once the page refreshes, click on "Register WPML". You’ll see a message asking you to enter the site key. Click on Get a key for this site.
- This opens a new window with your WPML account page. In the Type section, register your site as a Production site. Then, go through the rest of the steps to generate a new site key.
- Copy the new site key and return to the Commercial tab on your website. Insert the key into the Site key field and press the Register button.

Please give it a try and let me know how it goes. I will be happy to help if you need further assistance in this matter.

Best regards,
Prosenjit