Fix error, I can't update plugins

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Fuso orario del supporto: America/New_York (GMT-04:00)

Questo ticket contiene 0 risposta, ha 1 voce.

Ultimo aggiornamento da emanuele 1 mese, 1 settimana fa.

Assistito da: Lauren.

Autore	Post
Maggio 2, 2025 alle 11:04 pm #16991117
emanuele	Background of the issue: I am trying to update the plugins WPML All Import, WPML Multilingual CMS, and WPML String Translation on my site link nascosto. Symptoms: I get an error saying 'Update failed: undefined' and a message saying 'WPML plugin cannot connect to wpml.org. WPML needs to connect to its server to check for new releases and security updates. Something in the network or security settings is preventing this. Please allow outgoing communication to wpml.org to remove this notice.' Questions: Can you please explain what the problem can be? How can I fix the issue preventing WPML from connecting to wpml.org?

Autore

Post

Maggio 2, 2025 alle 11:04 pm #16991117

emanuele

Background of the issue:
I am trying to update the plugins WPML All Import, WPML Multilingual CMS, and WPML String Translation on my site link nascosto.

Symptoms:
I get an error saying 'Update failed: undefined' and a message saying 'WPML plugin cannot connect to wpml.org. WPML needs to connect to its server to check for new releases and security updates. Something in the network or security settings is preventing this. Please allow outgoing communication to wpml.org to remove this notice.'

Questions:
Can you please explain what the problem can be?
How can I fix the issue preventing WPML from connecting to wpml.org?

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