Having trouble credits being accredited to the production site

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Fuso orario del supporto: America/New_York (GMT-04:00)

Etichettato: Exception

Questo ticket contiene 0 risposta, ha 1 voices.

Ultimo aggiornamento da mattD-14 3 mese, 3 settimana fa.

Assistito da: Lauren.

Autore	Post
Giugno 17, 2025 alle 5:38 pm #17143556
mattD-14	Background of the issue: I am trying to apply and connect credits to the production site using WPML. We use Pantheon as our hosting, which does not allow us access to the plugins as a safety measure for the production site. I removed the license and added it again to the dev site. Symptoms: Having trouble with credits being accredited to the production site. Questions: How can I apply and connect credits to the production site using WPML? What steps should I follow to manage WPML credits with Pantheon hosting restrictions?

Autore

Post

Giugno 17, 2025 alle 5:38 pm #17143556

mattD-14

Background of the issue:
I am trying to apply and connect credits to the production site using WPML. We use Pantheon as our hosting, which does not allow us access to the plugins as a safety measure for the production site. I removed the license and added it again to the dev site.

Symptoms:
Having trouble with credits being accredited to the production site.

Questions:
How can I apply and connect credits to the production site using WPML?
What steps should I follow to manage WPML credits with Pantheon hosting restrictions?

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