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[Chiuso] Sites using Prepaid Credits' is showing an Inactive status

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Fuso orario del supporto: Europe/Zagreb (GMT+02:00)

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Questo ticket contiene 0 risposte, ha 1 voce.

Ultimo aggiornamento da lauraP-35 7 mese, 2 settimana fa.

Assistito da: Dražen.

Autore Post
Settembre 8, 2025 alle 10:00 #17383100

lauraP-35

Background of the issue:
I am trying to understand why the option 'Sites using Prepaid Credits' is showing an Inactive status for hidden link, even though the WPML plugin is active in the WordPress dashboard of the same site. Link to a page where the issue can be seen: link nascosto

Symptoms:
The option 'Sites using Prepaid Credits' is showing an Inactive status.

Questions:
Why is the 'Sites using Prepaid Credits' status showing as inactive?
What is the recommended solution to correct this?
What preventive steps can we take to avoid similar issues in the future?

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