[Chiuso] User Meta Information Description translation does not work

Background of the issue:
I am trying to translate User description from SL to EN language on my site link nascosto. I used the guide https://wpml.org/documentation/getting-started-guide/string-translation/translating-user-meta-information-with-wpml/ to do that. I added user roles on the String translation page and translated the Description on String Translation page. I didn't add any code for Custom fields, because Description is a default field.

Symptoms:
On the public page, it doesn't work. It displays the original content from the User Description field in both languages. Caching is disabled.

Questions:
Why is the translated User description not displaying on the public page?
Is there a specific step I missed in the guide for translating default fields like Description?