[Chiuso] Woocommerce and WPML Variations do not function.
Questo è il forum di assistenza tecnica di WPML, il plug-in multilingue di WordPress.
La sua lettura è permessa a tutti, ma la pubblicazione è riservata esclusivamente ai clienti di WPML. Il team di WPML risponde sul forum 6 giorni su 7, 22 ore su 24.
I am trying to activate in woocommerce the Variations for the products I added.
In the main Italian it works in the products I added months ago as well in the new products I added they only work in the main language Italian and not in English
Lingue: Inglese (English )Portoghese, Brasile (Português )
Fuso orario: America/Sao_Paulo (GMT-03:00)
Hello,
Thanks for contacting us.
Before your ticket is assigned to one of my colleagues, please allow me to walk you through some initial debugging steps. This will help speed up the support process.
Could you please follow the below steps and let me know how it goes:
1. Please take a backup of your site first for safety reasons.
2. Please Go to Woocommerce >> Woocommerce Multilingual >> Settings tab >> Troubleshooting link (bottom right) > Select the below options:
3. If still an issue persists, please try the below steps:
3.1. Please go to WPML >> Support >> Troubleshooting page and press the below buttons:
- Clear the cache in WPML
- [Products] Synchronize posts taxonomies
- Synchronize local job ids with ATE jobs
- Synchronize translators and translation managers with ATE
- Assign translation status to duplicated content
- Set language information
4. If the above steps don’t help, then please try to re-save one of the problematic products in default and secondary languages and see if this resolves your issue.
I've taken over this ticket and would be happy to assist you in this matter.
If you've created the variations from the Global Attribute(By going to Products → Attribute from your WordPress dashboard), the variations on the translated product should appear properly. If they are not, most of the time it gets resolved after synchronizing the attributes. This can be done through "WooCommerce > WooCommerce Multilingual > Attributes" by clicking the 'Synchronize Attributes' button.
Have you tried doing that as well?
If the issue persists even after that, a closer inspection will be required to understand the root cause of the issue. I would like to request temporary access (wp-admin and FTP) to your site. along with like to the product where you're having the issue with variation, to take a better look at the issue. It would be better to have a testing site where the issue is replicated.
You will find the needed fields below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.
Maybe I'll need to replicate your site locally. For this, I’ll need to temporarily install a plugin called “Duplicator” or "All in One WP Migration" on your site. This will allow me to create a copy of your site and your content. Once the problem is resolved I will delete the local site. Let me know if this is ok with you.
IMPORTANT
-Please backup site files and database before providing us access.
-If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this: link nascosto
Looking forward to your response.
Best Regards,
Prosenjit
L'argomento “[Chiuso] Woocommerce and WPML Variations do not function.” è chiuso a nuove risposte.
