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Ultimo aggiornamento da franzR-3 8 mese, 3 settimana fa.

Assistito da: Shekhar Bhandari.

Autore Post
Agosto 8, 2025 alle 6:57 #17304406

franzR-3

Background of the issue:
I am trying to add the purchased credits to cms.uni-mainz.de. I deleted the key from the test site and deactivated WPML on the test site, but this site still appears. I then try to add the credits, to no avail. Link to a page where the issue can be seen: https://wpml.org/account/manage-credits/

Symptoms:
I expected to see success, with the credits now available to cms.zdv.uni-mainz.de. Instead, I got the error message: 'Something went wrong, please try again later.'

Questions:
Why does the test site still appear after deactivating WPML and deleting the key?
How can I successfully add the purchased credits to cms.uni-mainz.de?