Problem: The client is experiencing random error 500 alerts when changing the language on their website. The hosting provider indicated that the issue is related to the language plugin and the .htaccess file. The error log shows a misconfiguration leading to an excessive number of internal redirects. Solution: 1. We recommend checking for third-party functionalities that might be causing the issue. You can find detailed steps to identify the problematic component on our FAQ page: https://wpml.org/faq/why-is-htaccess-getting-overwritten-with-the-language-folder-on-my-wpml-website/ 2. Create a full site backup. 3. Update the WPML plugins to the latest version (v4.6.15) by navigating to Plugins -> Add new -> Commercial tab.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: The client has translated the home page from English to Czech and wants the Czech home page to select the translated Taxonomies. However, they are unable to find the Taxonomies and have tried making them translatable from the WPML settings without success. Solution: If you're experiencing issues with Taxonomies not appearing after translation, we recommend the following steps: 1. Disable all WPML plugins. 2. Click to edit each category term. 3. Re-enable the WPML plugins. 4. On each category edit screen, click save/update. This process should resolve the issue with the translated Taxonomies not appearing on your Czech home page.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
