Problem: You are encountering multiple translation issues on your site using WPML with the Divi theme. Specifically, you cannot edit the menu due to a compatibility error with the Site Editor, and there is no edit button in the widget section. Additionally, you are facing challenges with translations that require overlapping formatting due to nested formatting tags. Solution: For the issue with nested formatting tags, ensure that the formatting in the translation matches the original. Follow these steps: 1. Open the translation editor. 2. Delete the existing translation for the problematic segment. 3. Use the option to copy the original content into the translation editor to ensure all tags are correctly copied. 4. Translate the text within the tags without altering or removing the tags themselves. For detailed guidance, visit WPML Advanced Translation Editor documentation.
If this solution does not resolve your issues or seems irrelevant due to being outdated or not applicable to your specific case, we recommend opening a new support ticket. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please contact us through the WPML support forum.
Problem: The client is experiencing issues with WPML where changing languages causes URLs to change and some content, including image galleries, to not translate correctly.
Solution: Firstly, we acknowledged that FooGallery may have compatibility issues with WPML, which could be causing the translation problems. We then suggested that since the text for the images is added within FooGallery and not the default WordPress media text, the client should create a separate gallery with English text. After creating the new gallery, the client should edit the second language page and insert the English gallery shortcode to display the English image text.
If you're experiencing similar issues, we recommend trying the above solution. However, please note that this solution might be outdated or not applicable to your case. If it doesn't resolve your issue, we encourage you to open a new support ticket. We also highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum.
