Problem:
The client needed assistance with setting up WPML for different English and German language regions, translating strings in popups, using language files before adding string translations with WPML, and understanding how select lists in dropdowns are ordered after translation.
Solution:
1. To set up WPML for different language regions, we recommend creating a custom language and adding the correct language code for each region, such as /en-us/, /en-gb/, /de-de/, /de-ch/, etc.
2. For translating strings in popups, if the popup plugin is officially compatible with WPML, we suggest checking our documentation here: https://wpml.org/plugin/. If it's not compatible, the client should check with the plugin author or open a new support ticket with us for potential workarounds.
3. WPML will load existing translation files automatically. Alternatively, the client can import them into the String Translation interface and edit them there. For more information, visit: https://wpml.org/documentation/getting-started-guide/string-translation/#import-export-po-files.
4. The order of select lists in dropdowns is not controlled by WPML; it depends on the theme, plugin, or WordPress itself. WPML only translates the content, but usually, the order will follow the same rule as in the default language.
If the provided solution does not apply or is outdated, or if you encounter issues not covered here, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please do not hesitate to open a new support ticket with us.
