Compatibility

Problem:
You are experiencing an issue with translating specific text strings in the WooCommerce PDF Invoices & Packing Slips plugin. Despite using WPML String Translation, the fields 'Kwota netto' (Net Amount) and 'Wysyłka (netto)' (Shipping Net) remain untranslated and appear in Polish on the invoices, regardless of the selected language.
Solution:
We recommend the following steps to resolve this issue:
1- Open the

app/public/wp-content/plugins/woocommerce-pdf-ips-pro/includes/wcpdf-pro-multilingual-full.php

file.
2- Around line 297, inside the

string_translate_premium_templates_label_text()

method, replace the existing code snippet with the following:

if ( !empty($setting['label']) ) {<br />    // WPML<br />    if( class_exists('\SitePress') ) {<br /><br />        $setting['label'] = __( $setting['label'], $textdomain ); // HERE<br /><br />        $textdomain = 'wpo_wcpdf_pro';<br />        $string_name = 'PDF String: '.substr($setting['label'], 0, 20);<br /><br />        do_action( 'wpml_register_single_string', $textdomain, $string_name, $setting['label'] );<br /><br />        // Apply the translation to the string<br />        $setting['label'] = apply_filters('wpml_translate_single_string', $setting['label'] , $textdomain, $string_name);<br /><br />    // Polylang<br />    } elseif( function_exists('pll__') ) {<br />        $setting['label'] = pll__( $setting['label'] );<br />    }<br />}

3- Generate a new PDF to register the strings.
4- Go to WPML > String Translator and find the strings under the 'wpo_wcpdf_pro' text-domain.
5- Switch the string language to the default language, then translate it.

If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.

Problem:
If you're experiencing issues with GravityForms styling when the GravityForms MultiLingual plugin is active, specifically related to the

gform_pre_render

function altering the form wrapper, here's a step-by-step solution.
Solution:
1. Navigate to the file at

/wp-content/plugins/gravityforms-multilingual/inc/gravity-forms-multilingual.class.php

.
2. Locate the code around line 983:

public function gform_pre_render( $form ) {<br />return $this->translate( $form );<br />}

3. Replace the existing code with the following to preserve specific form data:

public function gform_pre_render( $form ) {<br />// Preserve the page_instance key if it exists<br />$page_instance = isset( $form['page_instance'] ) ? $form['page_instance'] : null;<br /><br />// Translate the form<br />$form =  $this->translate( $form );<br /><br />// Reassign the page_instance key after translation<br />if ( $page_instance !== null ) {<br />$form['page_instance'] = $page_instance;<br />}<br /><br />return $form;<br />}

Please check if this modification resolves the issue on your site.

Keep in mind that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.

Problem:
The client is experiencing issues with WPML in combination with The Events Calendar plugin. Specifically, when WPML is enabled, tags and pagination on the events page behave incorrectly, but only on the Russian version of the site. The client has already tried resaving permalinks, disabling and re-enabling WPML, checking taxonomy settings in WPML, and reviewing template settings in The Events Calendar.
Solution:
We recommended ensuring that the WPML String Translation plugin is installed to use The Events Calendar effectively with WPML. It is also important to translate the tags into the secondary language and add the English slugs in the translation. For further guidance, we provided a link to documentation on building multilingual events websites with The Events Calendar and WPML: https://wpml.org/documentation/plugins-compatibility/build-multilingual-events-websites-events-calendar-wpml/#translate-category-tag
Additionally, we suggested checking out known issues with The Events Calendar plugin that might be relevant: https://wpml.org/plugin/the-events-calendar/#ki
We also recommended activating the WPML SEO plugin, which helps in translating SEO content effectively. This plugin can be downloaded from the WPML Downloads page.

If this solution does not resolve the issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at our support forum.

Проблема:
Клиент столкнулся с проблемой замедления работы сайта при активации плагина WPML, что делало невозможным редактирование сайта с помощью Elementor. После смены хостинга проблема исчезла, но редактирование все еще не работало при отключении плагинов.
Решение:
Мы рекомендуем обновить плагин Elementor и все его дополнения до последних версий. Это может решить проблему с производительностью и совместимостью с WPML.
Также рекомендуем проверить достаточно ли ресурсов на Вашем хостинге.

Если после обновления проблема сохранится, мы советуем вам открыть новый тикет поддержки.

Обратите внимание, что данное решение может быть неактуальным, если оно не соответствует вашему случаю или устарело. Рекомендуем проверить известные проблемы, убедиться в версии исправления и подтвердить, что у вас установлены последние версии тем и плагинов. Если проблема не решена, пожалуйста, свяжитесь с нашей поддержкой.