Problem: When WPML plugins are active, the client cannot access the Astra Pro customize page. Errors occur, including a PHP notice about an incorrectly called function and a fatal error due to memory exhaustion. Solution: We recommend increasing the PHP memory limit to 512M to handle the operations with the number of plugins installed. This adjustment can be made by editing the wp-config.php file and adding or updating the following line:
If this solution does not resolve the issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.
