Problem: You are experiencing an issue where tinymce editors are not loading initially, and the content for WYSIWYG fields from ACF PRO does not load on page load. The error message indicates that the function
_load_textdomain_just_in_time
was called incorrectly, suggesting that translation loading for the acf domain was triggered too early. Solution: This problem is associated with the Advanced Custom Fields PRO plugin rather than WPML. We recommend updating the ACF Pro plugin to the latest version. If the issue persists, consider reporting it to their support team. Additionally, to isolate whether the issue is related to WPML, deactivate all other plugins except for WPML and observe if the problem still occurs. Ensure to back up your website and database before making these changes, and preferably, perform these tests on a staging or development site to avoid affecting your live site.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If needed, do not hesitate to open a new support ticket with us for further assistance.
Problem: If you're experiencing a 404 error when clicking on translated categories in WooCommerce, except for the English ones, indicating that these categories appear non-existent. Solution: We recommend visiting this documentation which describes a similar issue. To resolve this, go to WPML > Taxonomy Translation, select Product Categories from the list, and ensure that all fields under the Label section are filled out — including Singular, Plural, and the Slug (even if you're just copying the original values) for all languages. After completing these steps, clear your cache and resave your permalinks.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.
Problem: You are experiencing a 404 error when trying to access a product category page in a secondary language on your website, while the main language link works correctly. Solution: We recommend following these steps to resolve the issue: 1. Visit this documentation which describes a similar problem. 2. Navigate to WPML > Taxonomy Translation, select Product Categories from the list, and ensure that all fields under the Label section are filled out for all languages, including Singular, Plural, and the Slug. 3. Clear your website's cache and resave your permalinks.
If this solution does not apply to your case because it might be outdated or not relevant, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problema: Stai cercando di modificare un prodotto tradotto in inglese tramite l'editor di WooCommerce, ma dopo aver salvato, l'attributo 'Taglia' viene cancellato insieme a tutte le varianti del prodotto. Soluzione: Il problema verrà risolto nella prossima versione di WCML. Nel frattempo, ti consigliamo di seguire il workaround disponibile qui.
Se la soluzione proposta non dovesse essere più rilevante, perché potrebbe essere superata o non applicabile al tuo caso, ti invitiamo a aprire un nuovo ticket di supporto. Ti consigliamo vivamente di controllare i problemi noti, verificare la versione della correzione permanente e confermare che hai installato le ultime versioni dei temi e dei plugin. Per ulteriore assistenza, visita il forum di supporto WPML.
Problem: The client reported that the Spanish version of the SVG site logo does not display correctly. It shows a broken image icon in the Media Translation interface and loads the English logo on the frontend, while the Hungarian version works fine. Solution: We recommended using WPML's String Translation to translate the logo link. Specifically, go to WPML → String Translation, search for
divi_logo
, and add the correct link for the Spanish translation. We have already made this adjustment for the client.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: The client is experiencing issues with media file URLs not updating after changing the domain for the Spanish version of their website. Despite updating WPML language domain settings and clearing caches, media files still reference the old subdomain. The client wants a single, shared media library across all languages. Solution: We recommend checking if the issue with media URLs still persists as sometimes changes might take effect after a delay. If the problem continues, ensure that the WPML Media Translation module is properly configured to use a single media library across all languages. You can do this by navigating to WPML → Media Translation and ensuring that the option to duplicate media files for translated content is unchecked. Additionally, use a plugin like Better Search Replace to search for old domain references in your database and replace them with the new domain. If you're still facing issues or if this solution does not apply to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If necessary, please open a new support ticket at WPML support forum for further assistance.
Problem: You are trying to generate a product category sitemap using the Yoast plugin on a multilingual site managed with WPML. The sitemap incorrectly uses the original slug, causing 404 errors. Additionally, you are unable to update the WPML SEO plugin from version 2.1.1 to 2.2.1, encountering an 'Update failed: Download failed. Method Not Allowed' error. Solution: First, ensure that the issue is not due to a known WPML bug by checking the errata page here: https://wpml.org/errata/product-category-links-do-not-use-translated-slugs/. If the problem persists, try manually updating the WPML SEO plugin. Since automatic updates are failing, a manual update might be necessary. Unfortunately, there is no direct download link provided in our documentation, so you might need to contact our support for the latest plugin version. To address the sitemap issue with Yoast, ensure that all necessary fields are correctly filled in as per our documentation or previous successful setups. This adjustment should help Yoast to generate the correct URLs for the translated slugs.
If these steps do not resolve your issues or if the information provided becomes outdated, we highly recommend checking related known issues (https://wpml.org/known-issues/), verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket at WPML support forum.
Problem: After updating WooCommerce and switching to PHP 8.3, all Spanish category pages on the client's website are showing a 404 error, while other languages work fine. Solution: We recommend checking the slug settings under WPML → Permalinks. If the original setup used 'categorie-produit' for slugs, it's essential to maintain this structure consistently across all languages. Additionally, please review our recently published errata regarding issues with product category links not using translated slugs. You can find more details here: https://wpml.org/errata/product-category-links-do-not-use-translated-slugs/
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket for further assistance.
