Problem: The client noticed that some links on their multilingual website still pointed to the old URL after a site migration. This issue was not consistent across all pages. Solution: First, we recommended that the client back up the site and update all Elementor plugins to the latest version to ensure compatibility and functionality. After updating, we provided a Custom XML configuration to help correctly translate the links within Elementor widgets. The client should add the following XML configuration to their WPML settings:
If this solution does not resolve the issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
Problem: You are experiencing an issue where images on translated pages disappear after making changes to the default language pages. Despite previous attempts to resolve this by updating page versions and adjusting WPML media settings, the problem persists. Solution: 1. Navigate to WPML → Settings → Media Translation. 2. Temporarily disable the option 'Automatically detect best options for translating image texts'. 3. Select 'Setup manually'. 4. Enable 'Duplicate image texts (alt, caption, title) for all featured images to all languages' for Existing Content. 5. Click 'Start the Process'. 6. Re-enable 'Automatically detect best options for translating image texts'. 7. Ensure your hosting environment is using a recent version of PHP, as older versions might contribute to this issue. 8. After transferring to a new host or updating PHP, resynchronize WPML by clicking the update button in your WordPress dashboard.
If this solution does not resolve the issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.
