Problem: The client is working on a site where WPML was set up to use automatic translation, but they prefer to use manual translation and wish to disable the automatic translation feature. Solution: If you're experiencing this issue, the steps to disable automatic translation depend on your WPML version: For WPML 4.7 or greater: Go to WPML > Translation Management and disable the option at the very top. For WPML 4.6 or older: Go to WPML > Settings > Translation Mode and select "Translate what you choose".
Please note that disabling these options does not prevent you from sending content for automatic translation if you have credits or are using Pay as You Go. Also, if you have credits available and open the translation editor, some segments might still be translated automatically. In such cases, we recommend removing all credits from the website.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.
Problem: The client is managing a bilingual site with a custom post type 'News' created using Advanced Custom Fields and Elementor Pro. The archive pages translate correctly, but the author archive pages do not link properly in the language switcher, redirecting to the homepage of the opposite language instead of linking to the corresponding translated author archive page. Solution: We escalated the issue to our 2nd tier of support. They provided a workaround involving adding the following code to the functions.php file:
After implementing this code, double-check if the issue with the language switcher on the author archive pages is resolved.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket or visit our support forum at WPML Support Forum.
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