erwinV-10

Problem:
The client reported that editors and shop managers were unable to translate pages or products that were completed by an admin.

Solution:
First, we provided a workaround:
1) Navigate to the

*sitepress-multilingual-cms/vendor/wpml/wp/classes*

folder.
2) Edit the

*User.php*

file.
3) Locate line 217 and replace the existing code with:

public static function isEditor(\WP_User $user = null) {
	$capability = "editor";
	$capability = apply_filters('wpml_editor_capability', $capability );
	return self::hasCap( $capability, $user );
}

4) Edit the

functions.php

file of your theme and add the following code at the bottom:

add_filter('wpml_editor_capability', 'my_editor');
function my_editor(){
    $user = wp_get_current_user();
    if (in_array('shop_manager', (array)$user->roles, true)){
        return 'shop_manager';
    }
}

5) Clear all types of caches.
We emphasized the importance of taking a full site backup before applying this workaround.

Subsequently, we released a new version of WPML (4.6.9 series) that included a fix for this issue. We advised the client to update to the latest version after ensuring a full site backup and check if the problem persists.

If this solution doesn't look relevant to your situation, please open a new support ticket with us.