Problem: You are experiencing a 500 internal error in Elementor, which you believe is caused by WPML. Solution: We found that the issue was due to pages in different languages being duplicates of each other, leading to a recurring issue. To resolve this, we recommend deleting all meta keys named
_icl_lang_duplicate_of
from the
_postmeta
table. Please try this solution and confirm if it resolves the issue on your end.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please do not hesitate to open a new support ticket at WPML support forum.
Problem: The client is experiencing an issue where the
'News' page redirects to the English version when switching languages, despite
other pages working correctly with WPML. Solution:
1. Ensure the 'Simple Main Menu' is translated into all required languages via WP-Admin -> Appearances -> Menus.
2. Use the WPML -> WP Menu Sync tool to synchronize the menu for the 'Simple Main Menu'. Only select the menu items for this section and apply changes.
3. If the 'News' menu item label needs to be different in other languages, use WPML -> String Translation to translate the 'News' string and then sync the menu again.
4. Check the menu in Elementor and ensure the correct menu is set based on the language.
If these steps do not resolve the issue or if the solution seems outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/,
verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
