Problem: You are trying to activate the 'Media Translation' extension on your WordPress site but are stuck on a blank page. You expected to see the content of the media translation plugin, but instead, you got a blank page. Solution: 1. It's possible that the version you installed is corrupted or the installation was incomplete. We recommend manually installing the plugin by downloading it from your account at https://wpml.org/fr/account/downloads/ and then using the 'upload plugin' button on your plugin addition page. 2. If this does not resolve the issue, check for any WPML-related errors or warnings in the WordPress debug log or the server error log when you encounter this problem. You might need your hosting team's support to access the server error log file. 3. To enable WP debugging, open your wp-config.php file and find:
Then, try to reproduce the problem and check if any errors have been logged in the debug.log file in the /wp-content/ directory. 4. If possible, paste your debug.log to https://pastebin.com/ and provide us with the link.
If the solution provided here becomes irrelevant due to updates or does not apply to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket at WPML support forum.
