Problem: When translating a product and switching to a different language via the topbar, the product description input textarea is missing in the backend product page. Solution: We found that a custom CSS rule from the Advanced Custom Fields Plugin, likely the Advanced Custom Fields: Extended, was hiding the Product Description input field. We recommend updating all your plugins to the latest version to see if this resolves the issue. If not, please deactivate all ACF and related plugins and check the admin page for the product again to confirm the cause of the issue. Please ensure to back up your website completely before attempting any of these steps.
If the solution provided here is not relevant to your case, because it might be outdated or not applicable, we suggest opening a new support ticket. We also highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please contact us in the WPML support forum.
