Problem: You are trying to set up the WPML plugin on your WordPress dashboard, but the WPML setup page shows a completely blank (white) screen, preventing you from proceeding with the configuration. Solution: If you're experiencing this issue, we recommend you try the following steps: 1. Ensure you have a full website backup. 2. Visit wpml.org/account/sites and remove your website from the list of registered websites. 3. In your website's admin panel, go to Plugins > Add Plugin > Commercial and click on "Unregister WPML from this site". 4. Navigate to WPML > Support > Troubleshooting and perform a WPML reset by following this guide: Deleting Languages and Plugin Data by Doing a WPML Reset. 5. In wpml.org/account/sites, add your website again and copy the new key. 6. Go to Plugins > Add Plugin > Commercial and add the new key.
This solution might be irrelevant if it’s outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
