Thierry

Problem:
After installing WPML on a website using the Divi Theme, it became impossible to access the WordPress Dashboard and save theme settings.
Solution:
1. Enable the WordPress debug log by modifying the

wp-config.php

file:

define('WP_DEBUG', true);<br />define('WP_DEBUG_LOG', true);<br />define('WP_DEBUG_DISPLAY', false);<br />@ini_set('display_errors',0);

2. Check for errors in the debug.log file in the /wp-content/ directory.
3. If a conflict with another plugin or a corrupted installation is suspected, provide admin access for further investigation.
4. For a specific issue related to a broken migration error with the Icanlocalize translation service, follow these steps:
- Navigate to `wp-content/plugins/sitepress-multilingual-cms/classes/ICL-20-migration/ui/class-wpml-tm-icl20-migration-notices.php` and change

private

to

public

on line 169.
- Log in, activate WPML, and complete the setup.
- Deactivate the old translation service under WPML → Translation Management → Translators.
- Perform troubleshooting actions under WPML → Support → Troubleshooting.
5. Avoid including the Icanlocalize service initially when installing WPML to prevent connection issues.

If this solution does not resolve your issue or seems outdated, please check the related known issues, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If further assistance is needed, we recommend opening a new support ticket at WPML support forum.