Problem: You are trying to translate a page using WPML's Advanced Translation Editor (ATE) and encountering an issue where the ATE displays media from a previous version of the page, causing an unexpectedly high word count. Solution: We recommend checking your media library. Please switch to the list view in your media library, search for the media in question, and check the "Attached to" column. If the media is still attached to the page or post, you should unattach it. This action typically resolves the issue.
If this solution does not apply to your case, or if it seems outdated, we encourage you to open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
Problem: When linking to popups in Elementor, the links revert to the original language version each time the page or its translations are updated. Solution: We identified that this issue might be related to caching in Elementor. Clearing the cache in Elementor > Tools might temporarily resolve the display issues. However, for a more permanent fix, consider recreating the buttons that trigger the popups on your pages. Additionally, we have provided a workaround involving adding specific code to your functions.php file:
Please ensure to back up your site before applying this code. If this solution does not resolve your issue or becomes irrelevant due to updates, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.
