Problem: You have a multilingual website and after copying it to a new domain and adding a new language, you need to transition to a single language (French) site. However, when attempting to delete Czech pages, the French pages are also being deleted due to a dependency created during translation. Solution: We recommend checking the WPML settings to ensure that the option
When deleting a post, delete translations as well
is disabled. You can find this setting under WPML → Settings → Posts and pages synchronization. Once this option is turned off, try deleting the Czech pages again.
If this solution does not resolve your issue or seems outdated, please visit our known issues page to check for any related problems. Ensure you have the latest versions of themes and plugins installed. If the problem persists, we encourage you to open a new support ticket for further assistance.
Problem: You are trying to translate a string from a pop-up plugin, but the string is registered and locked. Solution: The string is locked because the plugin you are using includes an XML file with predefined strings. You can find and translate this string by navigating to WPML > String Translation in your WordPress dashboard. If you're experiencing this issue, we recommend you follow these steps to translate the locked string.
If this solution does not apply to your case, or if it seems outdated, please check the related known issues and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket here.
Problem: You are experiencing issues with translating meta data in RankMath, where the meta description is not being saved and is instead being copied from another language. Solution: If you're facing this issue, we recommend not directly adding or changing on-page SEO data by editing the second language page. Instead, you should translate them when you are translating your page via the WPML Advanced Translation Editor (ATE). For detailed guidance, please refer to the following documentation: Optimize Multilingual Websites Using Rank Math and WPML.
If this solution does not apply to your case because it might be outdated, or if you are still experiencing issues, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should the problem persist, please do not hesitate to open a new support ticket at WPML support forum.
Problem: You are seeing duplicated translations when trying to translate strings, which appear to be located in multiple places instead of just one. Solution: We recommend checking if these strings are placed in the page builder of a specific page or post. It's possible that each string is featured on different pages, each with a unique ID, indicating they originate from different instances within the page builder. If you're experiencing this issue, it's crucial to verify the source of each string to ensure they are not mistakenly duplicated across various pages.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please do not hesitate to open a new support ticket with us for further assistance at WPML support forum.
Problem: The client is working on a site under development and is trying to translate strings using WPML's String Translation feature but is unsure how to proceed with automatic translations, specifically using DeepL. Solution: If you're experiencing this, we recommend following these steps to set up and use automatic translation with WPML: 1. Set up your translation engine preference to use DeepL by following the instructions here: How to Change Automatic Translation Engines. 2. Send strings for automatic translation in bulk as detailed in this guide: Automatically Translating Multiple Translation Jobs in Bulk. 3. For general information on automatically translating strings with WPML, refer to: Automatically Translate Strings with WPML. 4. Learn more about using DeepL for translating your WordPress site here: Translate Your WordPress Site with DeepL.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket at WPML Support Forum.
