Problem: The client needed clarification on how to transfer translation credits from one website to another, register a staging site with WPML, and understand the process after publishing the staging site live, including whether a new registration is needed. Solution: 1. To transfer credits from one website to another, first remove the credits from the original site as detailed here: https://wpml.org/documentation/automatic-translation/how-to-assign-automatic-translation-credits-to-your-sites/. The credits will then be available in your WPML account and can be assigned to any other site. 2. Every website, whether staging or live, needs to be registered with WPML. If the domain changes after going live, the site must be re-registered. More information can be found here: https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/using-advanced-translation-editor-when-you-move-or-use-a-copy-of-your-site/. 3. You may not need a new key for sprimontblue.be after going live unless prompted by WPML or if you encounter issues. 4. Translation credits are used when content is auto-translated by AI in WPML. Each word translated consumes credits, with the rate depending on the AI engine used. More details on credit usage and AI engines can be found here:
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: If you're experiencing issues where WPML automatically re-translates existing text every time you update something visual on the main page of your multilingual website, this can be frustrating, especially if the translations require human review to ensure accuracy. Solution: We recommend using the 'Minor edit - Don't update translation' checkbox in the WordPress Editor. Before you update your content, simply check this box in the right sidebar. This action prevents WPML from changing the translation status and re-translating the text. It's important to note that this option should only be used for minor adjustments that do not add new content. If new content is added, such as an image or a new section, you will need to update the translation accordingly. For situations where different layouts and designs are needed in different languages, consider using the 'WordPress Editor' as your translation method. You can find more details in our guide on using different translation editors for different pages: Using Different Translation Editors for Different Pages.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML Support Forum.
