Problem: The client was experiencing an issue where clicking on the English flag to switch languages redirected to an incorrect URL, changing '/listing/' to '/product/', which resulted in an incorrect page layout. Additionally, there was a problem with listings not being displayed in both languages. Solution: 1. We identified that some translated strings were breaking the URL slug. 2. We removed the problematic translated strings from the WPML String Translation. 3. We advised the client that if they wish to translate URL slugs, they should do so in WPML > Settings > Custom Post Type Translations, not in the string translations. 4. We split the ticket to address the issue of listings not displaying in both languages, which can be followed up here.
Please note that the solution provided might be irrelevant due to being outdated or not applicable to your case. If the issue persists, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please contact us in the WPML support forum.
Problem: The client was trying to translate a homepage but found that only the page title was showing in the translation. The content was mostly displayed from listings and categories, which had not been translated. Additionally, the client was using a custom Elementor widget from the Listeo theme and was unsure how to enable translation for it.
2. To display listings in both languages without translating them, we advised enabling the 'Translatable - use translation if available or fallback to default language' option. This allows listings to be shown in all languages, displaying the content from the primary language if no translation is available.
3. If automatic translations are not desired, the client can turn off this feature. With the 'Translatable - use translation if available or fallback to default language' option selected, translated pages will still display listings from the primary language.
If the solution provided here does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket with us: https://wpml.org/forums/forum/english-support/
