WCML

Problem:
You are trying to sync stock on your site using WPML, but the stock is not synced in the translated language, showing as out of stock.
Solution:
If you're experiencing this issue, we recommend you follow these steps:
1. Take a backup of your site's database in case something goes wrong.
2. Navigate to WooCommerce -> WooCommerce Multilingual & Multicurrency -> Settings -> Troubleshooting link. Here you can find the direct link to this screen: Troubleshooting Settings
3. Select the following options:
- Sync product stock quantity and status (synchronizing minimum stock between translations)
- Fix translated variations relationships
- Sync removed product meta from original products to translations
4. Click the 'Start' button and wait for the process to finish.
5. Refresh the translated product and check if the problem is fixed.

Please note that this solution might be outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.

Problema:
El cliente desea que su sitio web muestre dos versiones de precios en dólares: una para EEUU y otros países americanos, y otra para países latinos como Colombia y Brasil, usando el complemento WPML. Sin embargo, por la interfaz solo es posible seleccionar tipos de dólar global, canadiense, australiano, etc., y el cliente pregunta si es posible implementar dos precios diferentes para la misma moneda DÓLAR programáticamente.
Solución:
No es posible agregar más monedas a WCML directamente. Sin embargo, se puede cambiar el símbolo de la moneda dinámicamente usando código personalizado. Aquí está un ejemplo de cómo hacerlo:

/**
 * Change a currency symbol for specific countries using WPML hooks
 */
add_filter('woocommerce_currency_symbol', 'change_existing_currency_symbol', 10, 2);

function change_existing_currency_symbol( $currency_symbol, $currency ) {
    // Get the current country using WPML
    $current_country = apply_filters('wpml_current_language', NULL);
    
    if ($currency === 'USD') {
        // Customize currency symbol based on country
        if ($current_country === 'br') { // Brazil
            $currency_symbol = 'USD R$';
        } elseif ($current_country === 'co') { // Colombia
            $currency_symbol = 'USD COL$';
        } else {
            $currency_symbol = 'USD'; // Default for other countries
        }
    }
    return $currency_symbol;
}

Además, se sugiere utilizar el complemento WooCommerce Product Price Based on Countries para gestionar precios diferenciados por país.
Si esta solución no resuelve tu problema o si la información proporcionada se ha vuelto obsoleta, te recomendamos abrir un nuevo ticket de soporte. También te sugerimos revisar los problemas conocidos y asegurarte de que tienes instaladas las últimas versiones de los temas y complementos. Para más asistencia, visita nuestro foro de soporte.

Problem:
The client is experiencing issues with translating the product permalink base in WooCommerce Multilingual & Multicurrency for multiple languages, resulting in blank URLs after translation.
Solution:
1. Navigate to WPML > String Translation.
2. Search for the product slug under the 'WordPress' domain and delete it by clicking the "Delete selected strings" button.
3. Go to WPML > Settings and scroll to "Post Type Translation".
4. Under the "Products" post type, expand the section to "Set different slugs in different languages for Products".
5. Add the desired slug for each language and save the changes.
6. Clear site caches to ensure the changes take effect and check if the issue persists.

If the problem continues or the solution provided here is outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket at WPML support forum for further assistance.

Problem:
El cliente tiene problemas con que el shortcode [woocommerce_checkout] no se carga correctamente en la versión traducida al inglés de la página de pago de WooCommerce.
Solution:
1. Verificamos la configuración del sitio y solicitamos acceso para una revisión más detallada.
2. Recomendamos activar y configurar el plugin 'WooCommerce Multilingual & Multicurrency'.
3. Tras la activación y configuración del plugin, el problema se resolvió satisfactoriamente.

Si esta solución no resuelve tu problema, o si parece desactualizada o no aplicable a tu caso, te recomendamos abrir un nuevo ticket de soporte. También te sugerimos revisar los problemas conocidos y verificar que tienes instaladas las últimas versiones de los temas y plugins. Para más asistencia, visita nuestro foro de soporte.

Problem:
You are trying to synchronize product translations on your site to ensure that the prices of products in the original language match those of the translated products. However, you are facing issues with some prices not being up to date and some being misordered when sorting by price on the translated product pages.
Solution:
1. Ensure that "WooCommerce Multilingual & Multicurrency" is enabled. This should resolve the price issues for most products.
2. Navigate to WooCommerce > WooCommerce Multilingual & Multi-Currency > Products.
3. Filter the translation status to "Needs update".
4. Update the product translations now.
Note: It appears that some products that need updates were never fully translated to 100%. The setting "Translatable use translation if available or fallback to default language" might be causing untranslated products to display in the default language.
Regarding the ordering by price issue, it might be due to different market prices for each product, causing the second language to query the highest price available on the translated product instead of the lowest.

If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.