Problem: The client was unable to see the translated versions of their menus in French and Spanish on the desktop view of their website, although the mobile view and footer menus were displaying correctly. Solution: We recommended the following steps to resolve the issue: 1. Navigate to Appearance -> Menus, select the menu, and copy its ID. 2. Go to WPML -> String Translation. 3. Scroll down and click on the "Translate texts in admin screens »" link. 4. Search for the menu ID. 5. Select the strings you want to translate. 6. Click on the "Add to String Translation" button. 7. Then click on the "« Return to String Translation" link. 8. Translate the menu ID. For more detailed instructions, please refer to our guide on translating texts in the admin texts screen.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket.
