Problem: The client was trying to translate a product in WooCommerce using WooCommerce Multilingual. When clicking on the pencil or cog icon, a critical error occurred, indicating a TypeError in the WooCommerce Multilingual plugin. Solution: We recommended trying a workaround for a known issue that can occur even when the ACF plugin is not active. The client should follow the steps outlined in the Errata:
If the solution provided is not relevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket with us.
Problem: The client needed to update the English pages with changes made in the French default language but found that the changes were not synchronizing automatically. Solution: We recommended creating a full website backup before attempting any solution. After securing the backup, we advised the client to follow the steps provided in our forum post on how to update changes for the default language in the advanced translator. This process involves using the WPML's translation management features to synchronize content between languages. Here is the documentation we provided:
If the solution provided is not relevant due to being outdated or not applicable to your case, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still encounter issues, please do not hesitate to open a new support ticket in our support forum.
